What are the responsibilities and job description for the Security Administrative Assistant position at State of Washington?
We make Imagination happen. Not often does an opportunity come around where every single day at work you get to inspire dreams, have fun and do good. But that's exactly what we're all about. For more than 40 years, we've been enriching the imaginations of Washingtonians by helping them imagine all the possibilities of what they could do if they won. We've also been giving back to the state in more ways than you may realize. From the student who receives a college grant, to the convenience store owner supporting their family, to the fans who cheer for their favorite team at the state’s premier stadium and exhibition center; we've given billions to players and beneficiaries across the state over the years.
When it comes right down to it, we don't just sell amazing games that give people a chance to dream, we also do good. Because doing good is good to do.
Be a part of the fun by joining Washington's Lottery.
Benefits that matter:
- We support a powerful mission - to offer games of chance with integrity and imagination to maximize beneficiary contributions.
- Work in an organization unlike any other in state government where creativity, ideas, fun, and passion are the order of the day.
- Work in an organization that is committed to embedding the values of diversity, equity, and inclusion into all aspects of our work.
- Work-Life Balance - We have flexible hours that let you put in a good day's work, while still giving you time for your life outside of this awesome job.
- Supported growth and development opportunities.
- You will have the opportunity to make important impacts across all parts of the organization.
- A modernized workplace that promotes efficiency, utilizes new technology, and encourages collaboration.
- Always an awesome time - You'll get to help out at selling events like the Seahawks Playoffs and Seattle Kraken celebrations. And, you'll always have fun when you take part in the big jackpot winner celebrations and game launch events that happen throughout the year.
- 12 paid holidays per calendar year
- 14-25 days of paid vacation per calendar year, depending on the length of employment, and one day of sick leave each month
- A great total compensation and benefits package
- The opportunity to apply for duties that earn special pay: events ($35 per hour or overtime) and drawing duty ($51.59 per hour)
- Supported growth and development opportunities.
- Some positions may include flexible work schedules, teleworking, and an Infants in the Workplace Program
- Tuition Reimbursement Program
The position's primary responsibilities include:
- Conducting background investigations for prospective retailers, vendors, contractors, and potential Lottery employees.
- Serving as the back-up to the Licensing Specialist
- Monitoring the Lottery’s security system to include issuing swipe card, ID badges, control of keys, and other access material for the headquarters facility.
- In the absence of a Lottery Security Specialist, receiving various related complaints to include reports of lost or stolen lottery tickets.
- Supporting security division staff by organizing, maintaining and archiving divisional records, preparing and submitting the divisional attendance records and tracking expense trends.
- Preparing and processing vouchers for payment of billings, making sure all appropriate documentation is attached, and all necessary information is furnished.
- Proactively counseling retailers regarding methods for secure control of ticket products to prevent future occurrences.
- Preparing monthly narrative and statistical reports on files issued for investigation and dissemination, and those cases completed and/or terminated.
- Providing support in recording verbatim suspect and witness interviews.
- High school graduation or equivalent
AND - Four years of progressively responsible experience in office, secretarial, bookkeeping, accounting, or general administrative work.
The ideal candidate will also have the following competencies:
- The incumbent in this position should have excellent administrative skills and be able to use independent judgments to accomplish assignments or solve problems.
- Exceptional organizational skills used to balance ever-changing, and often competing, responsibilities, priorities, and deadlines.
- Extraordinary commitment to the highest level of customer service.
- Ability to work well with customers (responds verbally and in writing to their inquiries, remains calm when dealing with upset or angry customers, listens to their concerns/question).
- Ability to prioritize and perform multiple tasks in the same timeframe, handles interruptions appropriately, and returns to incomplete tasks.
- Ability to use professional phone etiquette while answering telephones, taking messages, and otherwise assisting others over the phone.
- Ability to compose, send and respond to electronic mail. Use email program functions such as calendars and meeting requests.
- Strong proficiency with Excel, Word, Outlook, and Power Point
- Ability to document and/or update information in written or electronic form to maintain accurate and complete records.
- Ability to absorb new and complex information quickly.
If you are viewing this job announcement online, click Apply above.
If you received a printed copy of this job announcement:
1. Go to www.careers.wa.gov
2. Click Look for Jobs
3. Click on Filter, then Department, select Washington's Lottery
4. Click on Security Administrative Assistant
5. Click Apply
- To be considered, please ensure that you provide a cover letter with your online application by attaching it in the 'Add Attachment(s)' field.
- A resume will not substitute for the "work experience" section of the application.
If you have any questions or need further information, please call (360) 890-5610.
- Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
- Employees of the Lottery and their family members who reside in the same household are precluded by law from participating in the Lottery games. In addition, family members who live in the employee's household may not be employed by a Lottery vendor.
- Washington's Lottery Headquarters building is a chemical-free/scent-free environment. Employees are expected to refrain from the use of scented products when at Headquarters.
Badges and pins listed above are awarded to us for:
Zo8 - Sustaining an effective wellness program
Performance Management – Maintaining a robust program to engage and develop our employees
YesVets – Our commitment to hiring veterans
RAIN nomination– Providing a safe, welcoming, and inclusive environment for LGBTQ employees.
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