WorkSource IT Systems Manager

JOB
Our ideal candidate for the WorkSource IT Systems Manager position possesses a robust blend of technical expertise, leadership skills, and a strategic mindset. With a deep understanding of IT vendor management and project management, they will be adept at overseeing the development and maintenance of critical IT systems that support the agency’s mission and priorities.As a product owner, they will have the authority and creativity to architect technology solutions that align with business strategies, ensuring system reliability and availability for both internal and external customers. Their ability to manage complex stakeholder relationships and develop credibility with executive management will be paramount.The successful candidate will demonstrate a commitment to fostering an inclusive and supportive work environment, valuing diversity, and empowering staff through mentorship and development. They will be skilled in budget management, with a track record of managing large budgets and spending plans responsibly.As the WorkSource IT Systems Manager, you will have the unique opportunity to shape the technological landscape of the Employment Security Department (ESD). This role offers the chance to leverage your technical expertise and leadership skills to make a significant impact on Washington’s employment services. You’ll be at the helm of mission-critical systems, driving strategic initiatives, and fostering a culture of innovation and inclusivity. If you’re passionate about IT and ready to lead in a dynamic, impactful role, we invite you to apply and contribute to a future where everyone in Washington has the opportunities they need to flourish. Don’t miss this chance to make a difference – apply today!

EXAMPLE OF DUTIES
The WorkSource IT Systems Manager has a pivotal role at the heart of ESD’s technological operations. This position calls for a seasoned IT professional who can navigate the complexities of managing vital IT systems, ensuring they align with the agency’s objectives. The successful candidate will be a champion of diversity and inclusion, fostering a supportive work environment that encourages growth and innovation. With a keen eye for budget management, they will ensure resources are allocated effectively to achieve the agency’s goals. This role is an exciting opportunity for an IT leader to make a lasting impact on Washington’s employment services.Some of your duties may include: System Management: Serve as the primary technological contact and product owner for ESD’s WorkSource technology systems.Technology Solutions: Conceptualize, architect, and implement technology solutions based on business needs.Standards and Processes: Work within established standards and processes for IT disciplines overseen by the CIO.Governance and Planning: Manage governance, planning for deliverables, resource management, and prioritization of system changes.System Support: Ensure requirements gathering, design, development, testing, system support, and continuous improvement meet agency standards.Staff Supervision: Write performance expectations, conduct evaluations, and mentor staff on the approach utilized for developing ESD systems.Vendor Management: Manage vendor contract terms and conditions and ensure knowledge transfer from vendors to ITSD staff.Application Portfolio Management: Monitor and maintain ESD applications within the WorkSource application portfolio.Business Liaison: Ensure business process improvement opportunities are created and build consensus among diverse group of stakeholders.Budget Management: Develop, propose, and negotiate budget requests for technology areas of responsibility.To request a detailed position description, click here.

SUPPLEMENTAL INFORMATION
Our agency's mission and values drive every decision that we make, determine how we interact with others, and are at the core of who we are. We value Access, Love, Belonging, Equity, and Stewardship. We understand that a work environment that respects your work/life balance is key; that's why many of our positions are eligible for flexible work schedules and teleworking opportunities. Through support, value, and trust, our employees are empowered to grow and develop into their best self.Opportunity for AllWe strive to create a working environment that includes and respects cultural, ethnic, racial, religious, sexual orientation, and gender identity diversity. Women, racial and ethnic minorities, people with disabilities, people over 40 years of age, people with religious beliefs, veterans or people with military status, and people of all sexual orientations and gender identities are encouraged to apply.The Employment Security Department is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.If you are a person needing assistance in the application process, if you need this job announcement in an alternate format, or if you have general questions about this opportunity, please contact thomas.digiorgio@esd.wa.gov or the Talent Acquisition Team.If you are having technical difficulties creating, accessing, or completing your application, please contact careershelp@des.wa.gov or (360) 664-1960 or toll free (877) 664-1960, Washington Relay 711.This recruitment may be used to fill additional agency-wide positions in accordance with Article 4 of the WFSE Collective Bargaining Agreement.Candidates who are offered a job with ESD must possess work authorization which does not require sponsorship by the employer for a visa now or in the future.**This Organization Participates in E-Verify**