Economic Support Specialist I

Explore. Thrive. Belong. Jefferson County is the Heart of the Heartland. We offer the best of Wisconsin living with safe, family oriented, vibrant business and civic communities surrounded by picturesque farmland. Jefferson County is proud of our small-town living options and easy access to major urban centers.

ABOUT THE ECONOMIC SUPPORT DIVISION OF JEFFERSON COUNTY The Economic Support Division within Jefferson County Human Services serves Jefferson County residents who are low income, faced with an economic setback, and/or need additional financial support as they work towards greater self-sufficiency.

WHAT YOU WILL DO The purpose of this position is to assess, determine eligibility, and provide case management services for Federal, State, and County economic support-related programs for the residents of Jefferson County.

SOME ESSENTIAL RESPONSIBILITIES You will be successful in this role by completing the following tasks and responsibilities:

• Operates in the County Call Center, assisting customers with questions, concerns, changes, general information, and understanding of programs.
• Interviews applicants in person, by telephone, and electronically to determine eligibility for services by gathering client’s financial and non-financial data, entering data accurately into various computer systems, and assisting clients in completing forms appropriately.
• Understands Federal and State policies for all programs, with the ability to interpret program benefits and eligibility requirements.
• Evaluates clients' need for services offered by other agencies.
• Refer clients to needed services.

We pay $21.27 - $27.35/ hour based on candidate’s successful experience and qualification.

Jefferson County offers an excellent, comprehensive benefits package. Click Here for 2024 Jefferson County Benefits Benefit Highlights *2 weeks paid vacation* Health insurance* Health insurance * *Opt Out Plan * Dental & Vision insurance* * Life insurance* Wisconsin Retirement System* *Health Savings Account * Differed Compensation Program* *Group Life insurance * Employees at Jefferson County Value *Competitive Pay* Excellent Benefits* Great Coworkers* Flexibility* *Advancement & Opportunity* Family Feel*

Background check required.

Requirements:

• Associate degree in accounting, human services or related field and one year experience; or completion of Wisconsin Department of Health and Social Services
• Income Maintenance training or an equivalent combination of education and experience.
• New Worker Training Certificate, Civil Rights Training, Client Rights Training and HIPPA Training.

Preferred Requirements:

• Bachelor’s degree from a college or university; or an equivalent combination of education and experience.
• Bilingual in Spanish.

For a full job description and link to apply online, please visit the County’s web site at jeffersoncountywi.gov.

Jefferson County is an Equal Opportunity Employer

Applications will be accepted until position is filled.