Property Manager Needed for LUXURY Short Term Rental Company- ***New Orleans

About Heirloom

Heirloom is a leading provider of large-format, luxury short-term rentals on the national level. Our unique focus on providing word-class accommodations to discerning groups of travelers in premier travel destinations, combined with a tech-enabled and data-driven business strategy, has allowed Heirloom to quickly carve out a unique space for itself within the highly competitive and rapidly evolving luxury hospitality rental industry.

General Overview

Essential Functions

• Schedule and conduct routine property walkthroughs
• Execute on Heirloom’s walkthrough checklist for both arrivals and departures
• Conduct routine tasks (light bulb/battery changes, basic repairs, etc)
• Address punch list items, as needed
• Schedule and oversee regular preventative maintenance appointments (HVAC, pest control, elevator, landscaping, etc)
• Ticket maintenance requests as issues arise. Dispatch housekeeping and maintenance, as needed
• Works collaboratively with:
• housekeeping to complete consumable supply restocking
• Guest Communications to assist with on-site guest response, as needed: lockouts, troubleshooting, customer service.
• External vendors: laundry, trash, housekeeping
• Be a communication liaison between the building’s ownership and the internal teams
• Ensure Heirloom is fulfilling all contractual obligations related to operating the facility.
• Work collaboratively with department leadership to streamline Heirloom’s property management practices
• Special projects, as assigned

Requisites

• 2 years of experience with multi unit property management
• Experience managing maintenance technicians and 3rd party service vendors.
• Hospitality is a plus
• Valid driver’s license, access to reliable transportation to and from work, and upstanding driving record
• Capable of climbing stairs, ladders, able to lift up to 50lbs comfortably
• Polished customer and client facing communicator
• This role is based on the property and does not offer remote work options at this time.
• Comfortable using cloud based applications and digital tools to manage daily workflow.
• Proactive approach to problem solving (critical thinker), resourceful
• Exemplary planning, multi-tasking, and time-management skills
• Comfortable working independently and self directing

Schedule & Compensation

• The Property Manager role is a full time, salaried position based in New Orleans, LA.
• Property Managers may be assigned to a singular site, a grouping of similar locations, or for broader market coverage.
• The work schedule is created to service business needs. The department work schedule is published on a weekly basis.
• 5 scheduled working days, 8 hours each. 2 scheduled days off.
• Working hours can be assigned between 9:00 am - 7:00 pm.
• Weekend availability is required. Generally, team members are only scheduled to work 1 weekend day.
• After hours bonus pay options are available
• Compensation for this position is salaried with benefits (PTO, health/vision/dental insurance, 401k, preferential rates at Heirloom properties . Bonus pay options are available.

How to Apply

Qualified applicants should submit their resume to jobs@stayheirloom.com.

Job Types: Full-time, Part-time

Pay: $42,555.84 - $60,000.00 per year

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• New Orleans, LA: Relocate before starting work (Required)

Work Location: In person

Salary : $42,556 - $60,000