What are the responsibilities and job description for the Drive Thru Operator position at Steak n Shake?
General Purpose:
The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.
Essential (primary) Functions:
The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.
Secondary Functions:
Any and all other tasks assigned
Essential Physical Requirements:
The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it.
Essential (primary) Functions:
The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements.
Secondary Functions:
Any and all other tasks assigned
Essential Physical Requirements:
- Good vision, general and close
- Good hearing
- Manual Dexterity
- Standing, bending, stretching and walking throughout shift
- Push and pull heavy objects
- Lift and carry 30 pounds
- Maintain good personal hygiene/uniform
- Able to use computer register
- Basic reading, writing and math skills
- Retain verbal requests
- Good verbal skills
- Able to work shift work
- Retain menu item information
- Able to market the menu
- Able to handle guest complaints
- Works well with others
- Able to count change
- Maintain composure while under stress
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