Summer Intern 2024 - Design & Strategy

Overview

Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We’re passionate about creating solutions that are impactful, practical, and scalable while meeting our clients’ ever-changing needs. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. We believe that while good design makes for a good product, human-centered design makes for an excellent one.

Contributions

As a Design & Strategy intern, you will learn about our Design Intelligence® framework and how to incorporate human-centered methods to deliver a quality customer experience at speed.

Your day to day looks like:

• Participating in and supporting user research and synthesis including user and stakeholder interviews, facilitated workshops, and co-creation sessions
• Attend and contribute to daily stand ups and take daily direction from project manager and design leads
• Work heads down on project deliverable based your core skillset with oversight from design director or design lead
• Assist in preparing client deliverables for feedback and presentation

What you’ll learn:

• Participatory design methods to outline, understand, and articulate problems and pain points
• How to plan your work in an efficient and agile way
• How to collaborate across different team roles and functions
• How to present your work to stakeholders
• How to iterate and improve on ideas and processes

What you’ll experience:

A work culture like no other where design is valued and at the center of everything we do

Qualifications

Qualifications 

• Current study of UX Design, Interaction Design, Service Design, and/or Design Strategy
• Understand the relevance of and how artifacts like journey maps, service blueprints, persona's, ecosystem, and experience maps fit into crafting user and service experiences
• Knowledge of UX and/or Service Design methods, tools, and best practices including wireframing, low and high-fidelity prototyping, and moderated and unmoderated user testing
• A natural curiosity for solving problems coupled with an analytical mindset
• A collaborative nature with good written communication and presentation skills
• Experience with Adobe Creative Suite, Sketch, Invision, or other prototyping tools
• Bonus points for Visual Design or Data Visualization skills

About steampunk

Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors.  Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges.  As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.