Treasury Service Representative, Treasurer's Office

Position Objective 
To provide quality customer service related to the areas of Property Tax, Passports and revenue collection through public interaction, on-line, and electronic banking. This position is responsible for collecting and distributing County funds, maintaining deposits, invoices and cash management.
 
Essential Duties and Responsibilities 
These examples do not include all possible responsibilities in this position and do not limit the assignment of related duties to this classification.
 
1. Responds to inquiries regarding tax information and revenue collections through the County Website, phone and in person in accordance with County and State laws and policies to provide prompt, professional and accurate customer service.
2. Accepts and processes tax payments, revenue collections, accounts receivables, payroll, department deposits, refund checks and returned deposit items to ensure that all funds are applied correctly and documented.
3. Processes and maintains escrow, electronic funds and prepaid tax payments; balances, posts and maintains such files ensuring proper allocations and postings.
4. Assists in administering and coordinating banking, wire transactions and check runs.
5. Determines and applies appropriate general ledger accounting codes to prevent misappropriation of funds and inaccurate financial statements.
6. Balances and handles cash on hand and drawer totals; utilizes financial system by managing cash book transaction entering and balancing.
7. Processes passport applications to provide citizens with timely and accurate passports meeting all requirements of federal rules and policies.
8. Researches, documents and prepares Over Remittance checks to reconcile appropriate payments.
9. Collects and documents funds received from revenue recapture so that all monies due are collected.
10. Attends training and meetings to maintain knowledge of policy, software and process changes
11. Attends work regularly and in a timely manner.
12. Performs other duties as assigned or apparent.Minimum Qualifications
 In order to be considered for this position, applicants must possess the following:
 

• High School graduate or equivalent
• Four years of progressively related experience, including cash handling
• Experience using Microsoft Office Suite
• Typing speed of 55 words per minute
• Ability to pass background eligibility and certification as US Passport Agent

Desirable Knowledge, Skills and Abilities
1. Knowledge of basic accounting principles, practices, and procedures.
2. Knowledge of customer service principles and practices.
3. Knowledge and understanding of standard office practices, procedures, and record keeping.
4. Knowledge of governmental accounting systems.
5. Ability to understand and explain instructions, policies, statutes, rules, procedures and systems to the general public in a responsive and professional manner.
6. Skilled at researching and interpreting accounting records and documents.
7. Skilled in the use of a large variety of technology and software applications.
8. Ability to analyze facts and make sound decisions.
9. Ability to detect and question potential errors.
10. Ability to prepare written and statistical reports.
11. Ability to organize and prioritize work within limited timelines.
12. Ability to work independently and in a team on a variety of assignments, schedules and rotating work duties.
13. Ability to follow oral and written instructions.
14. Ability to handle information with discretion and in a confidential manner.
15. Ability to maintain and demonstrate working knowledge of existing and changing laws and guidelines.
16. Ability to effectively communicate verbally and in writing.Accountabilities Shared By All Employees
1. Performs job responsibilities in a manner consistent with the County's mission and values.
2. Develops and maintains a thorough working knowledge of all department and County-wide policies, protocols and procedures that apply to the performance of this position.
3. Develops respectful and cooperative working relationships with co-workers.
4. Informs immediate supervisor of all important matters pertaining to assigned job responsibilities.
5. Seeks opportunities for further personal growth and development.
6. Represents the County in a professional manner to all internal and external contacts when doing the County's business.
7. Complies with all rules and policies in order to maintain a safe work environment.
 
Work Environment and Physical Demands
The primary responsibilities for this position will be performed indoors. Will have minimal exposure to health hazards and accidents; requires a low to moderate level of physical effort. All employees are required to reside within the state of Minnesota.

Extent of Supervision or Guidance Provided
Work is performed under the general supervision of the Office Services Supervisor.

Responsibility for Public Contact
Frequent. Hours of Work
This position has a normal work schedule of 8:00 a.m. to 4:30 p.m. Monday through Friday. May have the opportunity for additional hours during property tax season and election years.   Schedules may be adjusted according to the needs of the department.

Interview Date
If you are selected to be interviewed for this position, interviews will be held on a date to be determined. Invitations to interview will be sent to the email address listed on the job application and will be based upon an assessment of education and experience. A job specific background check may be required before appointment.


If you require special accommodations to participate in the Stearns County hiring process, please contact us at 320-656-3606.