What are the responsibilities and job description for the Host position at Steeplechase Sports Bar & Grill?
Job Description: Host/Host
Duties:
- Greet guests with a warm and friendly welcome as they arrive at the restaurant
- Escort guests to their designated tables and provide them with menus
- Assist guests with any questions or concerns they may have
- Manage the waitlist and seating arrangements to ensure efficient table turnover
- Collaborate with servers and kitchen staff to ensure smooth flow of service
- Maintain cleanliness and organization of the host/host station and lobby area
- Provide exceptional guest service by anticipating needs and exceeding expectations
- Handle guest complaints or issues in a professional and timely manner
Qualifications:
- Previous experience in guest relations or hospitality preferred
- Excellent communication skills, both verbal and written
- Strong interpersonal skills with the ability to build rapport with guests
- Ability to multitask and work well under pressure in a fast-paced environment
- Knowledge of phone etiquette and professional demeanor when interacting with guests over the phone
- Must be able to stand for long periods of time and lift up to 25 pounds
Join our team at Steeplechase Sports Bar and Grill where we prioritize delivering exceptional guest experiences. As a Host/Host, you will play a crucial role in creating a positive first impression for our guests. We offer competitive pay rates, opportunities for career growth, and a supportive work environment.
To apply, please submit your resume highlighting your relevant experience in guest services and hospitality. We look forward to reviewing your application!
Job Types: Full-time, Part-time
Pay: $10.00 - $10.01 per hour
Benefits:
- Employee discount
- Flexible schedule
Physical Setting:
- Bar
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $10 - $10