Associate Director, Commerical

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Job Summary

Provides leadership to a regionally focused Commercial Lending team. The Associate Director, Commercial will serve as Stellantis Financial Services’ subject matter experts for Commercial Lending. Responsibilities will include sales, dealer on-boarding, on-going dealer servicing and monitoring, and work out. The manager will recruit, train, and lead a Commercial Lending team. As we are a new department, this is an opportunity to help shape a captive automotive commercial lending department for long term success. The first several months will be spent in part developing processes and policies, working with key vendors on systems, and generally building out the department.

Essential Duties and Responsibilities include the following.

• Effectively develop and lead a professional Commercial team. Foster an environment of learning and ownership. Focus on team members development and growth.
• Engage directly with Field Sales to build dealer relationships for both you and your team. Participate in the sales process with ultimate responsibility for Commercial sales objectives
• Lead the Commercial Team responsible for the following:
• Full qualification of Commercial loan prospects
• Structure SFS Commercial loans, including pricing in accordance with SFS pricing model and return targets. Commercial products to include: floorplan, capital loans, line-of-credit, real estate, construction, and cash management
• Serve as voice-of-the-customer within SFS for Commercial products. Follow through with leadership communication as necessary, product creation, product/process modification, and closing the circle with our dealer customers
• Coordinate with dealer, Field Sales, and Underwriting to drive an efficient underwriting process with a focus on customer satisfaction
• Lead the Commercial account on-boarding process, including asset verification and legal document creation, dissemination, and archiving
• Own the on-going dealer monitoring process, to include financial statement submission, spreading and adjustments, ratio and trend analysis, red flags reporting, and periodic formal account reviews. Also, the effective communication of all of the above to appropriate SFS stake holders.
• On-going account maintenance, for example: increased security guarantees or pricing in response to increased risk – or – security releases or decreased pricing in response to decreased risk or market pressures
• Interact with dealers to manage existing SFS Commercial accounts within SFS policies and processes. To include exception escalation and documentation.
• Quickly and effectively respond to any bounced floorplan payments, leveraging developed dealer relationships

• Contribute to the work-out process with problem accounts; communicating with the dealer, coordinating with Legal, and escalating as needed

Competencies To perform the job successfully, an individual should demonstrate the following competencies:

• Leadership – Owns the activities and outcomes of the team. Makes SFS a great place to work for team members. Fosters an environment of continuous learning and improvement. Helps build a strong bench of future managers through development of team members
• Attention to detail – ability to work accurately and to identify, analyze, prevent and solve problems.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills – Ability to work with others, ability to gain credibility, provide effective customer service and foster positive working relationships with internal and external stakeholders.
• Oral Communication – Able to translate, summarize, and communicate complex ideas and clearly articulate concepts to multiple audiences.
• Written Communication – Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, able to read and interpret written information.
• Teamwork - Balances team and individual responsibilities; Contributes to building a positive team spirit.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values.
• Planning/Organizing - Uses time efficiently; able to perform and prioritize multiple tasks seamlessly.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance.
• Adaptability - Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Asks for and offers help when needed.
• Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience The knowledge, skills and abilities typically acquired through the completion of a college degree or MBA. Candidates should have at least 5 years automotive commercial lending and account management experience. At least 3 years of experience in managing a commercial lending team is preferred.
• Financial Skills Candidates should have extensive knowledge of accounting, financial statement analysis, cash flow and dealer workout and ability to interpret key financial ratios as defined by SFS.
• Mathematical Skills Algebraic calculations are periodically required to calculate items relevant to a commercial contract or line of credit.
• Computer Skills To perform this job successfully, an individual should have beginning to intermediate MS Office skill in Excel, Word and PowerPoint.
• Other Qualifications Knowledge of industry specific web based tools such as DataScan, Docusign, etc.
• Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to type; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 40% of the time.

Compensation

Targeted compensation for this role is $110,000 - $130,000 paid on a bi-weekly basis. This position is also commission eligible.

Location:

We are currently seeking candidates in the following locations:

• Houston, TX
• Atlanta, GA
• Dallas, TX
• Phoenix, AZ
• Auburn Hills, MI

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.