Mostly Remote: IT Change Manager
Job Posting for Mostly Remote: IT Change Manager at Stellar Professionals
Applicant must have 10 years of relevant experience with the following:
- ITIL Foundation Certification
- Service Now experience
- Minimum of 1-2 years' experience with Remedy (version 7.6.04), including the Change Management Module, or equivalent ITSM tool
- Understanding of IT Service Management (ITIL certifications, a plus)
- Working knowledge of Change and Release Management methods, tools, terminology and industry practices
- Strong understanding of IT Change Management, configuration management and service level management principles and practices
- Excellent communication skills listening, verbal and written, including meeting management and facilitation
- Excellent customer service skills servicing and interfacing with individuals across IT (customers) in different roles
- Excellent organization skills w/proven ability to manage multiple assignments/priorities successfully, being detail-oriented, delivering high quality
- Excellent organization skills detail-oriented
- ITIL Expert Certification
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Change Management Skill
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Customer Insights Skill
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