General Sales Manager- Step One Automotive Group Andalusia

At Step One Automotive, we are committed to an environment where the customer is always treated with respect and dignity. Our team members are our most valuable resource and growth is encouraged through diligence, teamwork & creativity. Above all, there is the highest standard of honesty and integrity when conducting business. Find out why we are a step above the rest! Apply today!

The General Sales Manager assumes responsibility and is accountable for customer retention and the profitability of variable department of the dealership on behalf of the dealer. Fulfills responsibility using sound business management practices. Plans, motivates, and coordinates the activities of the management team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties/Responsibilities

• Hires, trains, and motivates all dealership variable employees.
• Directs and monitors all dealership management or supervisory personnel functions and completes formal performance evaluations of all department managers as required.
• Ensures OEM and employer required training is completed monthly.
• Gives input to Operations Director for dealership operations for the coming year.
• Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance.
• Monitors the daily operating control (DOC), recommending improved courses of action where necessary.
• Provides director with accurate daily reports on the financial condition of the dealership.
• Develops and maintains a good working relationship with lending institutions and manufacturer personnel.
• Monitors rebates and contracts in transit to ensure financial stability of dealership.
• Communicates management policies and procedures to all employees and ensures that they are understood and followed.
• Provides enthusiastic leadership to help shape employees' attitudes and build morale.
• Holds regularly scheduled managers meetings to ensure that every department is coordinating efficiently and profitably.
• Coordinates with the business office to ensure that records and analyses are maintained accurately, and compliance is maintained.
• Provides input on merchandising strategies and assists in creating effective, cost-efficient advertising programs.
• Resolves any customer complaints that department managers are unable to rectify.
• Is directly responsible for managing designated employees, including but not limited to hiring, policy and procedure execution, time and attendance management, disciplinary proceedings, and the disbursement and enforcement of training and information per SOAG policy, procedures, SOPs, and guidelines.
• Completes required OEM and SOAG training
• Other tasks as assigned.

Required Skills/Abilities

• Excellent organizational skills and attention to detail.
• Ability to solve practical problems and deal with a variety of concrete variables in situations.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Ability to write routine reports and correspondence.
• Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
• Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to work with mathematical concepts such as probability and statistical inference and to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Must have the ability to sit for long hours while working from a desktop computer, phone system, and various dealership specific software.
• Must have ample dexterity to bend, reach, stretch, sit, stand, type, and lift up to 30 pounds.

Education and Experience

• Five or more years related experience and/or training, or equivalent combination of education and experience.
• Bachelor's degree (B.A.) from four-year college or university or equivalent combination of education and experience preferred.
• Experience with VAuto, Dealertrack, and VIN Solutions highly preferred.
• Full function Desking skills
• Must be able to pass a background check, drug screening, and Motor Vehicle Report.

Benefits

• Medical, Dental, Vision, and Supplemental Insurance Available!
• Company Paid Life Insurance, Free Employee Assistance Program, and 100% PAID TUTITION with Strayer University for Associate's, Bachelor's, and Master's Degrees!
• 401(k) with Company Matching after 6 months!
• Start earning Paid Time Off on Day 1, with the ability to use it after 90 days! Earn TWO WEEKS Paid Time Off your first year!
• Five Paid Holidays - 4th of July, Labor Day, Thanksgiving, Christmas, and New Year's!
• Major Discount with Working Advantage on theme park tickets, shopping, travel, and more!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.