What are the responsibilities and job description for the Certification Technician I position at STERIS?
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
This position assists certification technicians providing testing of cleanrooms and devices containing HEPA filters at Customer sites. Field experience and classroom knowledge acquired as an assistant typically enables progression to a Certification Technician within six to twelve months.
Duties
- Assists certification technicians in performing routine certification and repairs of cleanrooms and devices that contain HEPA filters at Customer sites. This includes disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, and adjusting/calibrating by using standard and specialized tools and test equipment.
- Utilizes computer technology to record and upload testing data preferably while at the Customer site. Performs administrative duties promptly as assigned.
- Follows Customer protocols when entering and exiting facilities and abides by all STERIS and Customer Health & Safety procedures. Acts as a positive ambassador for STERIS at Customer sites.
- Ensures Customer satisfaction through proactive communication and commitment to resolving Customer issues and answering questions.
- Communicates regularly with lead technicians, dispatch, and management regarding any changes to the expected schedule and outcomes of service visits at Customer sites.
- Maintains and is responsible for personal tool and testing equipment inventory.
- Identifies potential business growth opportunities and communicates leads to management and sales.
Education Degree
Required Experience
- Minimum 1-2 years of experience in a Customer facing position
Preferred
- Experience in a field service or technical position
Position Criteria
- Safety mindset
- Strong communication skills
- Technical aptitude
- Troubleshooting and problem-solving skills
- Proficiency with computers and Windows software
- Organizational skills
- Ability to work well independently and in team environments
- Good driving record and valid license
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.
If you need assistance completing the application process, please call 1 (440) 392.7047. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location’s HR Office during normal business hours.
