What are the responsibilities and job description for the BDC Representative position at Stevens Auto Group?
Our Service business is booming! We are looking for career-minded, experienced Service BDC Representative with previous office experience! We are looking for a competent Office Assistant to help with the organization and running of the daily administrative operations of the Service Department. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.
We maintain a productive, safe, and professional environment where you can grow your career and earnings. The auto industry is changing; from efficient hybrid and diesel trucks to the latest EV cars, at Stevens Ford Lincoln your skills will become and stay at the cutting edge.
As a Service BDC Representative, you are not only assisting with the flow and efficiency of our Service Department, you’re helping your community and getting customers and families safely back on the road. Join Stevens Ford of Milford and help build a better America, you’re part of the mission.
RESPONSIBILITIES:
· Organize office and assist associates in ways that optimize procedures
· Sort and distribute communications in a timely manner
· Create and update records ensuring accuracy and validity of information
· Schedule and plan meetings and appointments
· Monitor level of supplies and handle shortages
· Resolve office-related malfunctions and respond to requests or issues
· Coordinate with other departments to ensure compliance with established policies
· Maintain trusting relationships with suppliers, customers and colleagues
· Perform receptionist duties when needed
· Assist and report to the General Manager.
REQUIREMENTS:
· Proven experience as a back-office assistant, office assistant, or in another relevant administrative role
· Thorough understanding of office management procedures
· Excellent organizational and time management skills
· Analytical abilities and aptitude in problem-solving
· Excellent written and verbal communication skills
· Proficiency in MS Office
· DMV experience a PLUS
· Computer literate and must be able to learn company software
· Willing to submit to a drug screen & background check
About Stevens Auto Group:
Poised for a major expansion, the Stevens Automotive Network is a leading multi-franchise dealership operation based in Southern New England. Stevens Ford and Lincoln has been proudly supplying new Ford and Lincoln models since 1950. We are a family-owned operation and care about our employees. We provide an excellent selection of the latest models of Fords and Lincolns. We provide up-to-date technology for all our employees. The company provides a full range of automotive services to the public through a mix of innovative, traditional selling, and servicing techniques. At Stevens Ford and Lincoln, we value the happiness of our employees – as much as the happiness of our customers. We want you to be successful and to provide you with benefits to ensure your satisfaction. Together we will truly transform and disrupt an antiquated industry,
Job Type: Full-time
Pay: $25,038.00 - $76,197.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: One location