Usability Researcher

Steyer Content is a full-service content agency that uses world-class writing, video, code, and design to create transformative experiences that build trust and grow revenue for our clients. We plan, create, and optimize business content that works for today.

We are seeking a usability researcher with experience in conducting B2B UX research and qualitative research skills, for an opportunity with one of our Redmond-based tech clients. In this role, you’ll work within the design team to support foundational research and evaluative design usability testing for their product. You will conduct research on a range of target users including individual employees, People leaders (execs, senior leaders, managers), IT Admins/Managers, and HR / Data analysts.

You will work directly with Design and Product Management partners on projects from early-stage foundational user research to iterative design evaluations. If you are the right fit, you will have a track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.

This is a full-time hourly contract position slated to go until the end of September, 2024 with the strong potential for extension.. This is a remote role, with a preference for candidate located in the Redmond/Seattle area. We'll only be able to respond to applicants who meet the basic qualifications for this role. We offer a strong benefits package for full-time employees, including insurance coverage, paid time off, sick leave, wellness days, and access to ongoing learning resources: https://www.steyer.net/benefits/ for more information about eligibility and offerings.

Required:

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  6 years experience with conducting B2B UX research
• 
  6 years experience with qualitative research skills (devising and evaluating methods and procedures for collecting data, deriving insights from quantitative and qualitative data)
• 
  6 years experience with compiling, synthesizing, presenting, and socializing research insights to create impact

Preferred:

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  Experience with AI-related product solutions
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  Advanced degree in HCI (human-computer interaction), market research, human factors, psychology, or a related field
• 
  Prior experience with qualitative evaluative research and UX Health research (e.g., Heuristic Reviews, Experience Reviews, iterative Usability testing)

Pay range: $55-65/hr. W2, depending on experience

Compensation $55-65/hourly