Fraud Investigator

Summary

The Fraud Investigator will be responsible for researching and investigating instances of fraud across all payment channels. The Fraud Investigator is predominantly self-directed, self-motivated and receives occasional direction and oversight from the Deposit Operations Manager.

Essential Duties & Responsibilities

• Investigate complex crimes committed against the organization.
• Actively seek recovery of Bank loss from both civil and criminal matters.
• Investigates, resolves and monitors fraudulent/suspicious activities; contributes to the protection of the client’s and firm's assets through partnering with internal business lines and other financial institutions.
• Research problem claims accounts, reverse and reprocess as necessary.
• Provides customer service by responding to calls from other departments regarding suspicious activity and assisting branches/departments in preparing and responding to fraud claims.
• Partners with others and may assist with complex investigations.
• Refers and escalates cases as appropriate to law enforcement and management.
• Investigates and escalates cases to the Bank’s BSA Officer for Suspicious Activity Reporting (SARs).

Qualifications

• Banking industry knowledge, to include accounts in high risk foreign jurisdictions.
• Ability to identify and affect appropriate risk and control mechanisms.
• Demonstrates professionalism, integrity, maturity, intellectual curiosity, initiative and good judgment; takes pride of ownership for wins and accountability for losses/mistakes.
• Dedicated to accomplishing goals; willing to take on additional responsibilities to produce outstanding work; strives for excellence; maintains a positive attitude through stressful situations.
• Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Some Understanding of laws, legal codes, government regulations, agency rules including SEC/Exchange rules/regulations, Industry practice and Stifel policies and their application.
• Collaborates with the Compliance team, producing accurate work in a timely fashion.

Education & Experience

• Bachelor's Degree in related field or equivalent experience.
• 2 years of Compliance, Brokerage or Banking experience.

Licenses & Credentials

• None required.

Systems & Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

About Stifel

Established in 1890, Stifel is one of the nation’s leading full-service wealth management and investment banking firms. Stifel serves clients from more than 400 offices across the United States and ranks as the nation’s seventh largest full-service investment firm in terms of number of financial advisors. We are also a leading provider of investment banking services to the middle market, a top-ten municipal bond underwriter, and home to one of the industry’s largest research franchises. In addition our Stifel Bank subsidiary provides a comprehensive range of banking services.

Stifel Bank is an affirmative action and equal opportunity employer. All candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, veteran status, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)