Copy - Office - Cashier

I. Job Summary

The cashier interacts with the customer by greeting and assisting them at point of sale and, once transaction is complete, thanking them for their business. Answering the phone and acting as operators to connect parties is sometimes required. This is a highly visible position and it is most important the individual is personable, friendly, and courteous at all times. It requires the ability to interact well with customers, salespeople, office manager, and all other employees. Good memorization skills are needed.


II. Essential Duties and Responsibilities

A. Must be familiar and in compliance with Stine Policies and Procedures

B. Record customer purchases on either a cash register or a point-of-sale terminal.

C. Provide customer with appropriate receipt for each transaction.

D. Watch for shoplifters and take action, in line with company policy, that will discourage shoplifting.

E. Watch for shoppers who may need assistance and provide needed advice or information.

F. Keep checkout area orderly.

G. Serve as general information center for the entire store.

H. Take incoming telephone calls.

I. Handle merchandise returns and exchanges.

J. Maintain an adequate stock of paper, forms, etc., for operation of register.

K. Attend store meetings, training sessions, etc., as arranged by Stine.

L. Maintain price information for reference when any question on the price of an item arises.

M. Insert the specified amount of change into the register at the beginning of each business day.

N. Help train new cashiers.

O. Screen credit cards before acceptance and Make necessary calls on credit cards.

P. Page over the public address system and radio when necessary.

Q. Check invoices during slow checkout periods.

R. Remove cash and records from register at the close of each business day.

S. Complete end-of-day procedures for cashier.


The above duties are not intended, nor should they be considered, a complete list of responsibilities. Times may arise when additional responsibilities are given by management as business necessities.




Job Requirements:


III. Qualifications

A. Education: Basic education that includes ability to competently read and write.

B. Training and Experience: No training or experience required, but cashier experience, typing, and key punch skills preferred.

C. Job Knowledge: Must be able to count back change accurately. Knowledge of cashier skills and building industry is preferred.

D. Physical Demands: Work requires little physical effort, involves standing, walking, and some light lifting on a regular basis. Works mostly in air-conditioned environment. (Important: This job is classified in the physical demands section of the job description [Form IV-31] as constant light duty work and occasional medium work.)