What are the responsibilities and job description for the Entry Level Assistant Manager position at Stinger Management?
We are a significant provider for supplying leading brands with innovative business development solutions. We help influential and popular brands create a tailored consumer approach that results in long-lasting brand loyalty and consumer satisfaction. Our efforts to provide best-in-class customer solutions have led us to a new opportunity and client project where we need to fill an Entry Level Assistant Manager position immediately.
The Entry Level Assistant Manager will provide tailored product and service recommendations, develop customer account strategies to reinforce brand loyalty, and help the team roll out new compliance initiatives. Our Senior level staff does a remarkable job at ensuring all of our Assistant Managers are supported and knowledgeable of the best industry practices. Our Entry Level Assistant Managers are responsible for guaranteeing all of our processes and procedures are accurately executed between all departments. The ideal candidate for the Entry Level Assistant Manager position has a solution-oriented mindset, enjoys having to think of creative solutions, and possesses a keen interest in a leadership role.
Entry Level Assistant Manager Responsibilities:
- Communicate with customers on order requests, eligible service updates, product tracking, and billing information
- Meet our company communication standards between you and the client
- Handle questions, concerns, and complaints with the highest level of professionalism and care
- Interact with customers and entry level team members to prioritize customer orders and claims and deliver solutions to problem areas in the sales, service, or compliance departments
- Train cross-functionally to oversee all components of the customer experience lifecycle from initial contact to managing the delivery and installation
- Partner with the Management team to participate and lead hiring, onboarding, and new employee training sessions
- Always research to monitor industry trends and create new customer service strategies to ensure we are delivering the best-in-class customer support
Entry Level Assistant Manager Requirements:
- Bachelor’s degree is preferred
- High School diploma or GED are a MUST
- Prior background in Management, Supervising, Leadership, Entry Level Account Management, client relationship management, or customer support
- Aptitude for working in a fast-paced, team setting
- Demonstrated ability to thoroughly communicate plans, ideas and problems in a clear and concise manner
- High caliber communication and interpersonal skills
Job Type: Full-time
Pay: $52,452.56 - $60,000.00 per year
Benefits:
- Cell phone reimbursement
- Paid training
- Travel reimbursement
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Day shift
Ability to Relocate:
- Sherman Oaks, CA: Relocate before starting work (Required)
Work Location: In person
Salary : $52,453 - $60,000
