Table Games Pit Boss
Job Posting for Table Games Pit Boss at Stockbridge-Munsee Community & North Star Mohican
Every employee of North Star Mohican Casino Resort is expected present themselves in a professional manner to our customers as well as other departments. North Star Mohican Casino resort strives to provide a positive team environment where everyone contributes.
GENERAL RESPONSIBILITIES:
Perform the overall personnel and operational supervision of all table games in accordance with departmental policies and procedures and internal controls.
DUTIES:
- Ensures that the highest standards of customer service are maintained in accordance with policies and procedures set forth by North Star Mohican Casino Resort.
- Responsible for motivating/disciplining employees, addressing customer complaints, and resolving problems positively that may arise between players and table game dealers.
- Responsible for resolving problems positively between customers, dealers and floor supervisors.
- Log absences, tardiness procedure errors and complaints. Review operations with the Department Manager.
- Staff and operate department according to business volume.
- Responsible for verifying and signing slot department jackpots when requested.
- Must exhibit a cohesive working relationship with all employees.
- Assist with the pre- and post-training of dealers and supervisors.
- Must have a positive attitude and provide a teamwork structure within the department.
- Must maintain an above average departmental attendance record.
- Must be reliable and prompt when reporting to work.
- Must wear the approved departmental uniform.
- Must adhere to all established rules, regulations, procedures and policies of North Star Mohican Casino Resort and the Table Games Department.
- Must adhere to the Casino’s Drug and Alcohol-Free Workplace Policy during employment.
- Must maintain compliance with all workplace policies, procedures, ordinances, laws and other communicated expectations, including but not limited to: Employment Manual, Gaming Ordinance, State Gaming Compact, Tribal Internal Controls, Departmental Procedures, memos or other communication from supervisory or regulatory personnel.
- The above-mentioned duties and responsibilities are NOT an all-inclusive list, but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based upon organizational needs and/or deemed necessary by the department manager.
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Job openings at Stockbridge-Munsee Community & North Star Mohican
Stockbridge-Munsee Community & North Star Mohican
Bowler, WI
Full Time
Stockbridge-Munsee Community & North Star Mohican
Bowler, WI
Full Time
Stockbridge-Munsee Community & North Star Mohican
Bowler, WI
Full Time
Stockbridge-Munsee Community & North Star Mohican
Bowler, WI
Full Time
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