Real Estate Operations Manager

If you’re driven by deadlines and you thrive when multi-tasking, then we want you to be our new Licensed Operations Manager in Washington, DC. Are you confident enough to take charge in complicated situations? Do you excel at juggling multiple tasks at once and problem-solving on the fly? If you’ve got an unstoppable work ethic and drive to join a real estate team that processes over 70 transactions per year, then we’re interested in speaking with you.

We Know You
Nothing phases you. You’ve got no problem keeping up in a fast-paced environment and you pride yourself on being able to keep a calm, cool head – no matter the situation. It’s your motivation for real estate and your innate ability to juggle multiple tasks that make you a truly valuable asset. When faced with a new task or challenge, you meet it head-on. You’re a fast learner and you’re always evolving.

A Day in the Life
In this role, you’ll be expected to hit the ground running and no two days will ever look the same. You will help coordinate listing preparation, work closely with our transaction manager, attend inspections, run errands, coordinate client and team events, and generally support our team whenever possible.

$85,000 - $95,000

• Schedule all vendors for each new listing.
• Confirm and attend all vendor appointments, gather and track invoices.
• Shop for all odds and ends related to each listing.
• Calendar management for all listings.
• Prep listings for photoshoots and attend photoshoots.
• Purchase closing/referral gifts and write thank you notes.
• Oversee all details required for each listing to go to market.
• Work with our design and marketing team on some marketing collateral/promotional items.
• Plan in-person client marketing events, handling logistics and execution.
• Attend home inspections (with and without clients).
• Oversee repairs and contractor work on our listings.
• Manage our signs and lockboxes including installing and removing.
• Manage all listing keys.
• Serve as a point-of-contact for seller clients with concierge-level service.
• Maintain impeccable organizational and communication skills with all team members.
• Host occasional Sunday afternoon open houses during spring and fall markets.

• Understands how to utilize a database for processing client information and how to use Microsoft Office to create necessary documents.
• Previous experience in the real estate industry.
• Either already has or is working towards real estate license.
• Excellent written and verbal communication skills.
• You live within a 30-minute commute and have your own car, a valid driver’s license, and carry insurance.

We are a professional residential real estate team with 2 full-time agents, a full-time transaction manager, and (we are in need of) a full-time licensed operations manager. We go above and beyond at every opportunity and are truly passionate about real estate. We serve clients in Washington, DC, Maryland, and Northern Virginia.

The Stokes Group is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.