IT Intern - Summer 2024

Stoneridge Software began with an idea: How can Microsoft implementations be done better? After considering the idea and continually seeing the need for a business partner who could successfully deliver software implementations, Eric Newell, Becky Newell and Cody Marshall founded Stoneridge Software. As a 2023 Inc. Best Workplaces Honoree, member of the Microsoft Inner Circle, and award winning Microsoft Solutions Partner for Business Applications and Modern Work, we’ve developed a proven process for project delivery, a laser focus on long-term support to empower our clients’ success and a way to enjoy our work with a high degree of integrity. We know how to use tenacity to get the work done but we also know how important it is to balance work with the rest of our lives. Stoneridge Software has cultivated a flexible working environment, flexible vacation time, paid parental leave, continuous learning and development, and social wellness initiatives that bring a sense of belonging to all.

Our team is dedicated to helping customers get it right when it comes to software implementation and technology.  We play as hard as we work, we embrace every opportunity to learn and share our success. What are you waiting for? Join us! 

The IT intern will work with the IT Operations Manager to ensure all systems are running efficiently while ensuring users are able to be productive in their day-to-day routine. This position is perfect for a current student as it would provide flexible work hours and an opportunity to work alongside our IT Operations team in the Fargo office. The internship will be for 12 weeks during the summer of 2024.

• Providing helpdesk support to internal employees
• Assist with licensing and software compliance 
• Monitoring network and identify any issues that may cause performance problems 
• PC imaging, repair, and inventory along with Life Cycle Management 
• Assist with upgrades and installations on PC’s and servers
• Monitoring and maintenance of systems and security (Entra, Active Directory, Intune, etc.)
• Documentation of all systems where documentation is needed

• Currently pursuing a technical degree in Information Technology, Computer Science, or related field at a North Dakota College or University and taking at least 6 credits during the internship or semester prior to the internship is required*
• Must have an understanding of networks, routers, switches, and firewalls 
• Working knowledge of PC’s and server equipment 
• Strong written & verbal communication skills 
• Positive, can-do attitude 
• Ability to work in a very fast paced environment  
• High level of detail orientation 
• Time management skills making it possible to manage multiple priorities in a high-pressure environment 
• Capable of thinking creatively and share ideas freely
• Ability to lift 50-75 pounds
• Ability to communicate effectively in both spoken and written English

• Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance.  Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.

• US (USD): $15 per hour, at a maximum of 40 hours per week

We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members. 

We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.