Regional Director of Clinical Services

Stonerise
Morgantown, WV Full Time
POSTED ON 11/30/2022 CLOSED ON 7/12/2023

What are the responsibilities and job description for the Regional Director of Clinical Services position at Stonerise?

Must live in Morgantown, WV or Martinsburg, WV. Travel Required. 

Why Join the Stonerise Family?
Leave A Lasting Legacy of Serving Through Love.

At Stonerise, we are Appalachians serving our local neighbors. Our team members are the heartbeat of everything we do: every gesture of loving care for our patients, every smile. We care for our patients like we do our own families, and we care for one another the same way. Join nearly 3,000 team members across West Virginia and southeast Ohio who are dedicated to getting patients back to health and back to life.

Locally owned and operated | Trusted healthcare provider since 2009 | Competitive benefits | Tuition reimbursement

What You Will Do as the Regional Director of Clinical Services

Have a passion for serving others through love? At Stonerise, the Regional Director of Clinical Services career is more than a job or “a calling” – it’s a chance to leave a legacy of service and love on someone’s life. A legacy that will be remembered by your patients and their families forever. A legacy that will make your life better as well.

As the Regional Director of Clinical Services, you will provide oversight, accountability, and process implementation to support the center clinical outcomes that reflect the company’s goals. You will function as a team leader and a team member both in the centers and with regional staff while maintaining regulatory and best practices to ensure that quality care is delivered.

Some of your primary responsibilities include:

  • Communicating with the Administrator/Director of Nursing (DON) on current accomplishments, improvements, and areas of concern related to the centers 
  • Receiving, investigating, aiding in resolutions, documenting, and reporting all Customer Service Hotline calls and Customer Satisfaction Surveys
  • Investigating through documentation reviews, staff interviews of abuse, neglect, and misappropriation of funds
  • Monitoring center Quality Indicator Reports for outliers
  • Investigating by medical record reviews, analysis of systems, proper utilization of policy and procedure, discussing, making recommendations, documenting, and reporting the findings of all quality report concerns
  • Monitoring the RAI process for accuracy and completeness to assure maximum reimbursement potential is reflected in the Case Mix Index
  • Monitoring staffing patterns, HPPD, and Indirect Staffing to promote center's ability to reach and maintain targeted goals
  • Reviewing and analyzing Census and Trends reports weekly and making recommendations as needed
  • Reviewing monthly Service Outcome Indicators and Clinical Services Reports
  • Monitoring for maintenance of Federal and State regulations
  • Maintaining relationships and communication with the Regional Director of Operations and regional staff members as pertaining to Clinical Services of assigned center
Benefits You Will Enjoy
Full-time team members benefits include:

  • Paid Time Off
  • Insurance benefit package (medical, dental, vision, life, and other voluntary group programs)
  • 401 (K) retirement savings plan
  • Tuition reimbursement
  • Advancement opportunities
  • Training, development & continuing education opportunities
  • Stonerise Chaplain support
  • Employee Assistance Program (EAP)
Schedule
Full-Time, Exempt, Remote

Education, Licensure & Certification Requirements
  • Registered Nursing license in primary state of residence
  • Must possess a Nursing degree from an accredited college or university, or be a graduate of an approved RN program
  • Five (5) years of nursing supervisory experience, preferably in long-term care centers
  • Active CPR certification

Watch our tribute to the Appalachian Caregiver: https://stonerise.com/our-approach/the-caregivers-cause/

Learn about us on Facebook: https://www.facebook.com/StoneriseHealthcare

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