Shipping and Receiving Clerk

STORD
Shipping/Receiving Clerk
Reno, NV

Stord is on a mission to make supply chain a competitive advantage for our customers. We’ve pioneered Cloud Supply Chain, which combines the all of the digital and physical elements of logistics that leading businesses need in a unified offering.

With Cloud Supply Chain, Stord is enabling companies to compete and grow with world-class logistics – including warehousing, freight and fulfillment – in a single, integrated platform that’s available exactly when and where they need it. Hundreds of B2B and B2C companies like Body Armor, Advanced AutoParts and Dollar General use Stord to make their supply chains perform with the speed, flexibility and ease of the cloud.

Our rapidly growing team is headquartered in the heart of Atlanta’s vibrant tech community and is led by former operators from Amazon, XPO, Ryder, Coyote, Convoy, and Manhattan Associates. Stord is backed by over $200M in funding from Kleiner Perkins, BOND, Founders Fund, D1 Capital, Salesforce Ventures, Susa Ventures, Lux Capital, and Lineage Logistics at a unicorn valuation of over $1.1 billion.

Come help us help businesses out-deliver their competition with Cloud Supply Chain.

Position Description

To always deliver superior customer service in all situations. Responsible for providing customers with high quality, professional customer service and act as an extension of the customer within STORD. To check in all carriers for appointments and ensure quality and accuracy of process. Establish and maintain effective working relationships with associates, other agencies, customers and the public. Must have a working knowledge of Business English, spelling and arithmetic, and office practices and procedures. Ability to: type accurately, make accurate arithmetic computations, prepare and maintain complex records and reports, follow written and verbal instructions and communicate effectively verbally and in writing.

What You'll Do:

• Assists customers on all issues, acts as a liaison between the customer and STORD personnel, answers questions, offers solutions, and researches issues in a timely and positive manner.
• Accurate input and verification of BOLs on a timely basis.
• Check in and out all carriers in accurate and timely manner.
• Make or change appointments for customers as required.
• Organization of files, to ensure the proper information and documentation is available to the customer in a timely and efficient manner.
• Generating and retention of any required reporting for the customer and STORD.
• Update outbound schedule and dispatch at scheduled times each day.
• Print outbound BOLs and make available for drivers to pick up.
• Communicates with the customer verbally and in writing with a professional and positive attitude.
• Assist in answering the phones and making appointments as needed.
• Additional duties as assigned by Supervisor or Management
• Maintain orderly desk area with information available to all associates and customers as needed.

What You'll Need:

• Completion of High School Diploma and/or GED
• Must be willing to submit to drug screen and background check
• Must be able to stand for periods of up to 12 hours a day
• Must pass pre-employment test if applicable
• Minimum of 1 year experience in a customer service role
• Knowledge of Microsoft Word, Excel & Power Point
• Computer/WMS experience preferred
• RF experience preferred
• Suggest ideas to improve daily processes (LEAN)

Culture Snapshot:

Our team is passionate about sitting at the intersection of enterprise technology and global logistics. The STORD company culture is electric, and we are proud to offer a career experience that will make you excited to come to work every day. We are creating an environment of continuous improvement through collaboration and diverse thinking by solving challenging problems and working with talented and smart colleagues. At STORD you will have daily opportunities to learn and inspire those around you. You will be surrounded by a team of self-starters who are motivated to have an impact through driving results.

Below are a few perks of joining our team:

• Competitive salary
• Friendly, Passionate, and Intelligent Employee Base
• Creative Problem Solving and Entrepreneurial Thinking
• Fast-Paced Environment
• Low-Ego, Solution-Driven Culture
• Community Involvement and Volunteer Opportunities
• Catered Lunches

Benefits:

• 401(k)
• Medical, Dental, and Vision Insurance
• Life and Disability Insurance
• Health Savings Account (HSA) option
• Employee Assistance Program (EAP) - Mental Health Resources
• Paid Parental Leave
• Commuter Benefits
• Gym Stipend
• Flexible PTO
• Paid holidays
• And more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Shipping Clerk: 1 year (Preferred)
• Microsoft Office: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• Warehouse: 1 year (Preferred)

Work Location: One location