Sales Operations Manager

The Sales Operations Manager helps build scale in the sales organization through process improvement, compensation design and administration support, reporting and analytics, etc

What You’ll Do:

• Manage and optimize sales and customer success related reports, dashboards and KPIs
• Manage compensation design and administration in support of all Stord roles which have a variable compensation component
• Regularly evaluate the sales pipeline to deliver forecasts, identify coaching opportunities for sales professionals, find opportunities for continuous improvement around pipeline hygiene, etc 
• Drive continuous improvement through data hygiene initiatives within various systems of record, but particularly within Salesforce
• Advocate for and monitors adoption of new and existing tools and processes in support of the Sales Trainer and other functional leaders in the business
• Proactively spread data-driven insights across the organization which help to initiate improvement to the company’s go-to-market strategy, process improvements and organizational design decisions
• Conduct analyses in support of territory design, quota setting, compensation design and more
• Draft and maintains various rules of engagement processes to ensure optimal interactions between sales professionals and their support resources
• Conduct market research and vendor evaluations to identify new tech solutions to support Stord’s rapid growth
• Work closely with sales reps, customer success managers and leaders to drive continuous improvement within existing processes and tools

What You’ll Need:

• Bachelor's degree from an accredited college or university required.
• 3 Years in a sales or revenue operations role, preferably with Supply Chain or Logistics background
• Advanced level Excel/Google Sheet modeling
• Proven ability to drive data driven decisions through data analysis and reporting; Excel/Google Sheet advanced level experience required.
• 2 years experience with Salesforce CRM, with a particular expertise in report/dashboard building and data cleansing.  Experience as an administrator is a bonus, but not a requirement.
• Can demonstrate mastery over data hygiene initiatives, examples include account and contact deducing, replacing manual error prone processes with automation, 
• Annual bottoms up planning expertise with an emphasis on quota setting and compensation design.