Job Posting for Field Insurance Claims Specialist at Storm Guard of Naperville

Benefits:

Bonus based on performance
Competitive salary
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development

Company Overview
Storm Guard is a locally owned and nationally backed roofing and construction company. At Storm Guard, we care about each other and take care of our customers in their time of need. That’s the Storm Guard “Way.” It is the spirit running through the core of our entire organization. The family feel of our company and the development and support we give one another to be and do our best make Storm Guard an incredible place to work. Our people are motivated, driven, and passionate about serving others and accomplishing our goals. We are constantly challenging ourselves to be the leading industry experts, and better serve our customers. We are committed to ongoing training and providing our employees with the knowledge and support needed to be successful. If you’re looking for a team that values you, appreciates you and your unique skills and abilities, and also sees the potential in you, and gives you the tools and development you need to succeed, you’ve found the right place. When you join Storm Guard, you'll experience a shared dedication to a greater goal, and an opportunity to be part of a future-focused team of innovative leaders as we expand nationwide.

Job Description:
The Field Insurance Claims Specialist is to support the sales team and in-house Insurance Supplementer. This position reports directly to the Director of Sales.
This role is primarily to serve as the direct contact during field adjustments with the Insurance Adjuster onsite to ensure a thorough estimate of weather remediation, restoration and/or repair.

Job Responsibilities:

Attend inspections and meetings with insurance company representatives as required.
Keep clients informed throughout the claim process, offering high-quality customer service.
Stay up to date with current legislation and regulations affecting public adjusting and insurance claims.
Maintain accurate records and documentation for all claims and negotiations.
Follow up on jobs where paperwork turned into the office is not filled out correctly.
Follow up on jobs turned into the office that are placed on hold/cancelled to get the jobs back on track.
Follow up on jobs that need re-inspections and provide documentation and/or photo reports.
Collect payments from customers.
Read Insurance estimates (summaries) with the ability to explain to customers.
Help prepare sales associates by educating them on insurance processes and the product selection meetings.

Job Requirements:

Understanding of the complexities of insurance claims.
A keen eye for detail, excellent negotiation skills, and a drive to support our company and customers.
Ability to climb ladders and be present on roofs with inspectors.
A valid Public Adjuster's license in IL.
A minimum of 2 years of experience in storm damage insurance claims or a related field.
Strong negotiation, analytical, and problem-solving skills.
Excellent communication abilities, both verbal and written.
The capacity to manage multiple claims efficiently and effectively.
Ability to work independently and as part of a team.
Detail-oriented with a commitment to high-quality work.
Knowledge of Use Xactimate estimating software and/or related programs

Benefits/Perks:

High-Income Potential
Industry Leading Training - Receive comprehensive training & mentoring to ensure that you are providing the best service to your customers and maximizing your own personal growth
Flexible Work Schedule - Control your own schedule to help enjoy a fulfilling work/life balance
Tools and Technology - Leverage state-of-the-art tools and platforms to maximize your efficiency
Fantastic company culture!
Health insurance and paid time off are available

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Salary.com Estimation for Field Insurance Claims Specialist in Naperville, IL

$55,834 to $68,579

Field Insurance Claims Specialist

Job Posting for Field Insurance Claims Specialist at Storm Guard of Naperville

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