What are the responsibilities and job description for the Customer Service Retail position at Stormont-Vail HealthCare?
Job Summary: Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
Essential Job Duties:
-
Handle phone and emails from customers.
-
Call center functions to provide quality customer service.
-
Ensure the company establishes and maintains constant communication with customers.
-
Understanding of eBay and eCommerce sites (i.e. LKQonline.com)
-
Knowledgeable on all aspects of product inventory, data entry, invoicing, cancellations, credits, and customer service inquiries.
-
Communicate directly with distribution centers and customers to ensure accuracy in documentation, information, and services.
-
Generate sales from online leads.
-
Assumes other duties as assigned.
