AC Dispatch Coordinator

Job Summary:
The AC Dispatch Coordinator will coordinate and schedule drivers for pick-up and delivery in a safe, efficient, and timely manner.

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Supervisory Responsibilities:_*

• None.

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Duties/Responsibilities:*

• Schedules or dispatches workers, work crews, equipment, or service vehicles to appropriate locations, according to customers request, specifications, or needs.
• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
• Consolidates orders into truckloads for specific destinations.
• Monitors personnel or equipment location to coordinate service and schedules
• Anticipates weather complications along routes and at the drivers’ destinations; communicates delays and route changes as necessary.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
• Monitors drivers’ working hours to ensure compliance with federal and state laws and regulations.
• Oversees maintenance and repair schedules for vehicles.
• Verifies and dispatches or transports product and service orders and requests, prior to dispatching, ensuring adherence to any special instructions.
• Communicates with the appropriate departments and personnel in order to track packages and to modify any instructions for delivery.
• Performs other related duties as assigned.

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Required Skills/Abilities:*

• Excellent verbal and written communication skills.
• Customer Service
• Strong organizational skills to prepare and assign routes.
• Strong leadership skills to ensure drivers’ compliance with direction and assignments.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.
• Proficient with or able to quickly learn dispatch and recordkeeping systems.
• Ability to work at a fast pace and under pressure.
• Thorough understanding of shipping industry.

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Education and Experience:*

• High school diploma or equivalent required; Associate degree in Transportation, Logistics, or related field preferred.
• At least three years of related experience and execution of similar duties in warehouse/freight operations required.

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Physical Requirements:*

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

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BENEFITS:*

• Competitive payrates and paid EVERY Friday.
• Opportunity for advancement
• Competitive benefits package 1stof the month after 30 days
• Health Insurance
• Dental Insurance
• Vision Insurance
• Employee Assistance Program (EAP)
• Life Insurance and AD&D

• Basic Life Insurance – Company Paid for ALL Employees

• Educational Assistance
• 401k with a company match of 50% up to the first 4% of employee contributions, and paid vacation after 1 year