Site Manager

Strategic Resources, Inc. (SRI) is an international, ISO 9001:2015 Certified, CMMI Level 3 rated full-service provider with more than 34 years of experience in the Federal, military, and commercial marketplaces.

Overview: The Site Manager will serve as SRI's on-site representative and single point of contact for contract management and responsible for ensuring compliance with the terms and deliverables in support of the Network Enterprise Center at Fort Bliss, TX. The successful Site Manager candidate will have a Secret clearance; and serves as the supervisor for all personnel providing support on this contract.

Tasks & Responsibilities:

• Ensure staff remains compliant with contract terms to include proper security clearance, IA training, etc.
• Report imminent system failures and safety hazards to the COR, provides recommended solutions, and submits written reports as required.
• Provide technical and operational recommendations to the COR that may improve the performance of the systems or enhance services provided to subscribers.
• Assign daily tasking to all technicians and operators based on workload received from ticketing system and ensure all work is completed within required time, responsible for quality and timeliness.
• Assist with personnel recruitment to facilitate technical and administrative training.
• Ensure required parts, supplies, and materials are properly ordered, maintained/tracked, and issued; all items used to complete work are documented in TMS.
• Ensure work orders, scheduled maintenance, inspections, special projects, cable locates, and other services are consistently complete on-time. If additional time is needed, coordination will be made with the COR.
• Develop/present cost proposals for special projects.
• Plan, schedule, manage, and monitor all technical and administrative requirements.
• Monitors all equipment and vehicles and ensures proper maintenance and calibration is completed as needed.
• Ensure site telephone plant drawings are properly updated and maintained and that cable records are properly updated and maintained.
• Coordinate, at least weekly, with lead technicians regarding status of open, pending, and upcoming trouble tickets and work orders to ensure critical tasks are properly addressed.

Minimum Required Skills, Education, Experience & Abilities:

• High school diploma required.
• Expert knowledge of Telephone Infrastructure.
• At least 10 years' experience with Telephone management/leadership.
• Proficient in providing administration and documentation services, and in using MS Office Suite.
• ITIL Foundation Certification (preferred).
• Experience with Army I3A and C4IM standards and requirements.
• At least 5 years of telecom project management experience.

Security Clearance Requirements:

Must be able to obtain a Secret level clearance based on a favorable T3/NACLC or higher investigation

SRI is an Equal Opportunity Employer (EOE) and Affirmative Action Employer (AAE)