What are the responsibilities and job description for the Operations Manager position at Streamline Recon LLC?
Operations Manager Job Description
Streamline Recon continues to be the leader in automotive reconditioning and detail services for our dealerships. We’re seeking a high-production Operations Manager responsible for overseeing and leading operations within the Houston area.
Operations
- Leads and manages the team to maximize performance and efficiency
- Professionally addresses all customer, operational, and performance concerns.
- Meets regularly with customers to discuss service levels, repair quality, cycle-time performance and other issues that drive customer satisfaction.
- Ensures technicians possess the necessary skills, resources, equipment, and information to provide quality service
- Educates new employees on their role, expectations, policies, processes and procedures
Personnel
- Conducts performance reviews ensuring employees know their strengths and opportunities for improvement.
- Identifies performance issues and develop and implement plans to address
Administration
- Implements accurate customer invoicing processes
- Maintains equipment and adequate supplies
- Manages and enforces company policies
Required Qualifications
- Combined minimum experience of 3 years in an Operations Manager leadership role
Job Type: Full-time
Pay: $80,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental pay types:
- Bonus pay