Print Production Associate

Join Stretto’s talented experts in developing best-in-class processes and robust technology – while having fun along the way! We cultivate a community with our clients and professional industry partners by sharing market insights, practical knowledge and best practices so we can learn and grow together. For us, providing innovative solutions and exceptional service is the norm rather than the exception.

Stretto is seeking Print Production Associates to join our growing and innovative team in Irvine, CA. This is a full-time position.

Position Summary:

The Print Production Associate is responsible for managing and maintaining production printers and inserters to ensure the creation of high-quality mail pieces. This role requires compliance to client requirements, postal regulations, and Stretto standards while safeguarding the confidentiality and integrity of all information processed.

Essential Duties and Responsibilities

1. Provide full-service legal noticing and document production services
2. Operate and maintain production printers and inserters to ensure efficient and high-quality output
3. Implement automated fulfillment using barcode technology to optimize production and delivery
4. Check printing and quality control
5. Prepares digital files for printing, including formatting, and customized merge data
6. Setup, audit, and verify all parts of the production processes meets requirements desired in the work order
7. Manage and stock all supplies necessary
8. Actively complete audit logs while continuing to randomly check the quality of client pieces produced by Stretto to uphold accuracy
9. Foster an environment of teamwork and accountability among colleagues
10. Utilize all checks and balances tools to verify work orders to 100% accuracy
11. Communicates with urgency to appropriate parties and withholds any jobs that may be compromised in any way
12. Apply basic knowledge of postal regulations and requirements to ensure mail pieces are delivered appropriately
13. Other tasks as assigned

Competencies

1. Communication Proficiency
2. Time Management
3. Technical Capacity
4. Adaptability
5. Ability to work independently with minimal supervision
6. Identifies priorities among multiple tasks/jobs
7. Follows set procedures and policies no matter how repetitive
8. Willingness to ask questions or ask for help if needed
9. Keeps cleanliness of environment and physical organization maintained at all times
10. Works with a sense of urgency at all times during both slow and busy work flow
11. Creates a fun, professional, high level working environment with others
12. Active in trying to help solve problems and group engagement
13. Able to accept responsibility for mistakes, process constructive feedback and participate in designing solutions to prevent re-occurrences
14. Engages and supports a diverse workforce

Work Environment

This job operates in a production warehouse environment.

Education and/or Work Experience Requirements

1. High school Diploma or equivalent
2. 1-2 years of experience working in a mailroom or professional office environment
3. Knowledge of metering, weighting, logging, and other shipping procedures

Physical Requirements

1. Lift up to 40 lbs.
2. Stand for up to 8-hour shifts (not including breaks)
3. Meets all physical requirements of job efficiency, and an eye for detail and process
4. Willing to actively participate in a hands-on active environment
5. Can work in a production environment with consistent loud machine noises

Position Type/Expected Hours of Work

1. Hours: Will vary based on business needs, but predominantly a schedule that occurs between 2:00 p.m. and 10:30 p.m. Monday – Friday, and the occasional Saturday
2. Business flow will vary so candidates should be willing to be flexible with their hours and complete the tasks
3. Able to deal with last minute mailings

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

The hourly rate for this role is currently $21.00 - $23.00. The Company’s salary ranges are determined by role, level, location and alignment with market data. Individual pay is determined through interviews and an assessment of various factors, including job-related skills, relevant education and experience, abilities of the applicant and equity with other team members. The salary range listed here is subject to change at any time, at the Company’s discretion, and does not alter in any way the at-will nature of the employment relationship.

Stretto offers a competitive starting salary and a comprehensive benefits package, along with opportunity for growth. We are an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other characteristics protected by law.