What are the responsibilities and job description for the Associate Sales Analyst (Remote) position at Stryker?
COVID-19 vaccination requirements
Stryker is driven to work together with our customers to make healthcare better. In order to fulfill our commitment as a federal contractor, while focusing on the health and safety of our employees and those that we serve, Stryker is encouraging US employees as well as all new US employees joining our company to be fully vaccinated against COVID-19. Today or in the future, vaccination may be a requirement based on the essential functions of the specific role or applicable regulations. Please refer to our COVID-19 Vaccination Requirements FAQs page for current vaccination and/or reasonable accommodation requirements and timelines.
Why join Stryker?
We are proud to be named one the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Our benefits include bonuses; commissions; healthcare; insurance benefits; retirement programs; stock based plans; paid time off plans; family and parenting leaves; tuition reimbursement; wellness programs; onsite fitness centers and cafeterias; discount purchase programs; and service and performance awards – not to mention various social and recreational activities.
Who We Want
- Strategic thinking. People that absorb and analyze information quickly to help make better business decisions and stretch our thinking for the future
- Collaborative partner. Demonstrated ability to build strong relationships, influence, and partner with business leaders in multiple functional areas
- Effective communicators. Can analyze and synthesize data/information for insights and communicate them in a consumable way for decision making.
What You Will Do
- Analyze and orchestrate basic level customer service project configurable capital surgical equipment project transactions ensuring accurate information is provided to key stakeholders.
- Utilize the quote to cash business process value stream to including operations, customer care, marketing, sales, IS, commercial operations, and finance.
- Responsible for the achievement of established qualitative and quantitative customer service team metrics.
- Basic facilitation of the order entry and capital project order management process by utilizing multiple commercial systems including CRM, CPQ, and ERP.
- Submit small parts orders per commercial systems and customer service processes.
- Assist the customer service team with required changes to existing capital equipment project orders.
- Execute internal processes to successfully receive signoffs to facilitate project closing/contracts.
- Work with others in the analyst team to provide internal and external customers technical assistance with configurable capital product with multiple tools.
- Perform various order report analysis with assistance as required.
- Work in the customer service phone queue serving as the front line for internal and external customer questions.
- Other duties as assigned by appointed supervisor, manager, or employer.
What You Need
- Bachelor's Degree required
- 2 years relevant experience
- Experience with ERP is a must
- Problem solving mentality and relationship management skills
- Fluency in English required
- Strong ability to coordinate action across dispersed workforce and highly matrixed organization
Know someone at Stryker?
Be sure to have them submit you as a referral prior to applying for this position. Learn more about our employee referral program at https://careers.stryker.com/referrals/
About Stryker
Stryker is one of the world’s leading medical technology companies and, together with our customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes.
We are proud to be named one of the World’s Best Workplaces and a Best Workplace for Diversity by Fortune Magazine! Learn more about our award-winning organization by visiting stryker.com
Salary : $1 - $1,000,000