IT Process Administrators

STS Technical Services is hiring IT Process Administratorsin Fort Lauderdale, Florida .

• Supports IT operations and service delivery by gaining understanding of related processes, executing and following up on requests and user support as needed.
• Interact with cross functional teams to help ensure business processes, rules and compliance guidelines are aligned, adjusting documentation accordingly
• Assist with business processes documentation, including collecting and analyzing data, suggesting workflows, and provide improvement recommendations.
• Design solutions to a wide variety of problems and work on projects requiring evaluation and analysis.
• Work collaboratively with the business units IT team to support business units.
• Support with the mapping of business requirements for IT.
• Assist translate high-level business requirements to functional specifications for IT.
• Performs administrative functions to support IT operations, including purchasing request, billing control and service contracts administration.
• Supports identity and access management process (IAM) for IT personnel, including IT third-party contractors and employees of service partners.
• Maintain a strong and collaborative relationship with the business and IT
• Support phones (mobile and desktop) and their set up/ interface with IT system.

Education:

• BS Degree or equivalent relevant work experience

Experience:

• 1-3 years' experience in Information Technology, Process Improvement, or related field

• Possesses and applies a broad knowledge of principles and practices in their work assignments which typically are moderately complex in nature.
• Strong understanding of Standard Operating Procedures (SOP) and compliance rules and regulations.
• Excellent written, verbal, and interpersonal skills.
• Knowledge of lean processes, process improvement tools and methodologies.
• Must possess well-developed analytical, problem-solving, and decision-making skills.
• Experienced in Business Analysis Process, Process Improvement, Documentation, Diagrams, Data Flow, Process Flow, and all documentation around these areas.
• Adept at diagrams such as Business and Process Flow Diagrams, As Is and To Be diagrams.
• Must have demonstrated advanced knowledge and ability to work with MS Office suite of products including Visio and Project.
• Ability to handle multiple tasks and prioritize based on criticality.
• Fluent English required, Portuguese desired.

• Ability to work in a safe professional manner adhering to all regulatory requirements including, OSHA, EPA, State and Federal regulations.

• Commitment to company values and complies with department norms, policies, directives, and procedures.
• Incorporates Lean and P3E processes and concepts into daily activities.
• Strive for continuous improvement to processes and procedures.
• Honors and protects confidential and proprietary documents and information.
• Satisfies work schedule requirements.
• The job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required by the employee. Performs other duties as assigned

STS Technical Services is aTop 100 Staffing Firmthat's partnered with some of the largest names in the aerospace, manufacturing, defense and industrial industries.

Our professional recruitment teams put talented individuals to work at client locations all over the world, and we have hundreds of exciting career opportunities for you to explore!

If you want to speak to a recruiting professional directly, please call 1-800-359-4787.

STS Technical Services is an equal opportunity employer.