Dispatcher

Student Transportation of America, Inc.
Newberg, OR Full Time
POSTED ON 6/29/2022 CLOSED ON 7/4/2022

What are the responsibilities and job description for the Dispatcher position at Student Transportation of America, Inc.?

The Dispatcher is responsible for ensuring the daily coverage for school bus routes and field trips, answer telephone calls from our customers and the public, communicating changes and instructions to drivers. The Dispatcher is also responsible to ensure all driver accurately complete and turn in all paperwork including but not limited to DBR’s, DVIR’s, incident reports, updated route sheets, charter trip sheets, etc. Also responsible to ensure positive check-in and key collection occurs at the beginning and end of each shift. Ability to drive a bus as needed.

Specific Duties:

  • Ensure employees report to work as scheduled and complete and file paperwork.
  • Maintain, manage, and update driver schedules and ADR’s daily.
  • Report concerns, violations, or issues to the Operations Manager.
  • Assign substitute drivers as needed.
  • Plan, schedule, and assigns drivers for special transportation including field trips, athletic events, etc.
  • Assist in developing routes and schedules.
  • Assist in planning, scheduling, and coordinating charter trips.
  • Answer heavy telephone volume and communicate on two-way radio.
  • Maintain records of mileage, fuel consumption, and other related data.
  • Ensure employees perform the required daily vehicle inspection and buses are cleaned daily as required by law.
  • Assist maintenance in scheduling vehicles to report to the shop for maintenance.
  • On-call for emergencies and weekends as needed.
  • Performs other duties as assigned by Operations Manager.
  • Computer proficient with software experience in mapping and routing. Microsoft Office with focus on Word and Excel
  • Review of onboard video and GPS monitoring.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND ATTRIBUTES:

Minimum qualifications: High school diploma, clerical skills, strong computer skills. Valid commercial license with passenger endorsement and school bus certificate a plus.

  • Familiarity with the laws, regulations and policies governing student transportation; ability to read a map, to coordinate and schedule bus routes in a logical manner; ability to deal tactfully and effectively with employees and our customers; good judgment, ability to make sound decisions; knowledge of computers, clerical aptitude; physical condition commensurate with duties. Familiar with the school district, school lo

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

STA is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants; Returning military are strongly encouraged to apply. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law.

All applicants must be eligible to work in the US without restrictions.

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to commute/relocate:

  • Newberg, OR 97132: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Dispatching: 2 years (Preferred)
  • Microsoft Office: 2 years (Preferred)

License/Certification:

  • CDL B with P and S endorsements (Preferred)

Work Location: One location

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