Mailroom Clerk

Want to work in an environment that encourages and cultivates creativity and innovative thinking. Read on!

Position Profile:

Provides operations functions in one or all of the following areas: operates duplicating equipment, performs associated copying tasks, scanning equipment, operate low to mid volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. May also perform one of the following at entry level: bindery, Quality Control and final check, file services, call center representative, etc. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

Duties for the Mailroom Clerk will include the following:     

• Open mail containers. 
• Process & track incoming records & invoices.
• Process outgoing mail requests to provider facilities.
• Resolve issues related to mailed in provider requests and notifications.
• Monitor, forecast and track record activity. 
• Verify records using tracking software. Separate, classify and assign appropriate identification information to each record prior to scanning.
• Develop constructive and cooperative working relationships with others, and maintaining them over time.
• Keep up-to-date technically and applying new knowledge to your job.
• Observing, receiving, and otherwise obtaining information from all relevant sources and departments.
• Process approximately 100 records daily.

Education and Experience:

• One or more years above a high school level preferred.
• One or more years experience in customer service role.
• Basic proficiency in Microsoft Office applications; primarily excel and word.
• Accurate typing skills of 40 wpm.
• Good communication and social skills.
• Good skills in reading, writing and math computation.
• Able to perform duties under moderate pressure and meet deadlines.

Qualifications

• Great communication skills.
• Prior Retail experience preferred.
• Related work experience, or work equivalent, preferred.
• Possess a valid drivers license.
• Able to work nights when needed and at least every other weekend.
• Able to pass pre-employment drug screening and background checks.

Personal Attributes:

• Capable of delivering results under pressure and to strict deadlines.
• Quality focused.
• Honest, reliable, trustworthy, good timekeeper.
• Ability to be professional, cheerful, co-operative at all times.
• Ability to stay motivated.
• Valid driving licence and good driving record.

Skills:

Communication skills

• Proficient in written and spoken English language.

Decision Making

• Consultative decision-making style - Be understanding and respectful of peers and colleagues. Must have a very flexible attitude to their daily tasks, which may change at short notice.
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Experience and Requirements:

• Excellent analytical skills and the ability to identify, understand, and interpret critical variables.
• Ability to compose concise, focus mailings with attention to accuracy and detail. 
• Ability to successfully manage multiple priorities.
• Demonstrated experience in prospect research, development preferred. 
• Experience in higher education, is preferred, but not required.
• Willingness to travel.
• Thrive on a fast paced environment and love being challenged.
• Enjoy inspiring your team and getting the most out of your staff.
• Pride yourself on success.
• Loves working with fashion and customers!

Benefits

• Medical insurance with a Prescription Drug Card
• Accident and Critical Illness Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation
• Paid Training
• Life Insurance
• Matching 401K Retirement Savings Plan

Who we are

Founded in 1960, Stutsman-Gerbaz has been part of most prominent projects, custom homes and several of the areas most sensitive, environmental, and historical projects. We have played an instrumental part in growth and development. Our commitment to safety, quality, and the environment is second to none.