What are the responsibilities and job description for the Customer Service Coordinator (Base + Commission) position at Suburban CDJR of Troy?
Dealership:
L0422 Suburban CDJR of TroyAre you a computer savvy sales professional with great customer service & phone skills? Looking for a solid company with growth potential? Internet Sales Representative might be the job for you!
We are one of over 180 Lithia Motors dealerships nationwide. The fourth largest auto dealership group in the country and a Fortune 500 Company, Lithia is about providing customers with an honest, simpler buying experience, all the while working in a positive team environment.
Lithia is about….
Earning customers for life – Taking personal ownership – Improving constantly – Having fun!
Responsibilities:
- Answer incoming calls, chat/call requests & incoming e-mail.
- Record contacts in Lead Management System.
- Convert sales opportunities to confirmed appointments or turn them to a Sales Consultant.
- Make contact with assigned leads.
Qualifications:
- Excellent verbal and written communication & computer skills.
- Strong attention to detail and sense of urgency.
- Ability to efficiently enter accurate information into computerized tracking system.
We offer best in class industry benefits:
- Competitive pay
- Medical, Dental and Vision Plans
- Paid Holidays & PTO
- Short and Long-Term Disability
- Paid Life Insurance
- 401(k) Retirement Plan
- Employee Stock Purchase Plan
- Lithia Learning Center
- Vehicle Purchase Discounts
- Wellness Programs
High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.