Consumer Loan Processor & Servicer

Join our Consumer Lending Team as a Loan Processor & Servicer and start empowering your possible!

As a leader in the industry, Suffolk Credit Union offers superior value, unique products and personal service so our members have access to the best banking solutions around. And, just as we value our members, we value our employees!

The Loan Processor & Servicer reviews all consumer loan applications, which includes direct auto, personal, personal line of credit, and credit card loans for accuracy and completeness. Ensures direct and indirect loan supporting documents are correctly submitted to adjust and/or service the loan with accuracy and completeness while adhering to policy and procedure.

This role has an on-site requirement.

Responsibilities:

• Prepares, researches, inquires, and gathers supporting information as well as documentation on approved loan applications to expedite loan processing and disbursement.
• Contact Member as appropriate to obtain additional information or documents as needed.
• Scan any loan documents, contracts or other appropriate documents required
• Tracking, uploading, and processing required flood policies on equities to ensure proper coverage.
• Process and/or create payoffs for consumer loans
• Monitors, reviews, and follows up on information as it pertains to vehicles or vessels through appropriate agencies to confirm liens are properly filed.
• Manage requests for Subordinations and requests for Discharge of Mortgage
• Collaborates with branch staff and departments to provide proper member service.
• Achieves a minimum of "Satisfactory" rating on internal audits and examinations
• Accomplishes the credit union's mission by completing relevant duties as needed when requested by management or other staff members

Essential Qualifications:

Qualified candidates will have a high school diploma or equivalency certification. An Associates Degree is preferred. One (1) to two (2) years of loan processing or general lending experience required. NMLS-ID required, can be obtained after employment.

• Knowledge of loan application, approval, and processing procedures
• Knowledge of credit union loan policies as well the following regulations: Truth in Lending, HMDA, Equal Credit Opportunity Act, Fair Credit Reporting Act, Uniform Commercial Code, HUD, RESPA, Fair Housing Act, Fair Debt Collection Practices Act as well as lending related laws and other NCUA regulations
• Knowledge of credit union products, services, policies, regulations, and procedures
• Demonstrated computer and software skills
• Skill with independent problem-solving
• Intermediate mathematical skills
• Ability to communicate successfully with members and outside parties
• Ability to express oneself clearly and articulately both orally and in writing
• Ability to handle multiple and complex deadlines
• Ability to exercise tact and responsibility with handling confidential information
• Ability to work with general supervision of daily activities

Apply today and discover a rewarding career! We offer competitive salaries, great benefits, and most importantly the opportunity to make a difference.

Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications.