Development specialist

Business Development Activities, Region : North America

• Determine annual sales plan by forecasting and projecting for existing and new clients.
• Conduct research to identify new markets and prospective companies which can be targeted.
• Identify and segment the key industries which can be targeted.
• Identify key decision makers in the organizations and approach them.
• Promote company’s products / services.
• Build and Maintain prospect database and ensure effective follow ups.
• Contact prospects via emails or by making cold calls in order to generate leads.
• Arranging meetings with prospective clients to discuss business opportunities.
• Travel and visit potential customers as required and based on meetings arranged.
• Effectively and accurately respond to RFQ’s / RFP’s / Bids.
• Co-ordinate with R&D dept. for new product development and sample orders for machine trials
• Ensure price and sample approvals followed by receiving commercial orders.
• Prepare / Review sales contracts.
• Identify key exhibitions related to Packaging and identify potential companies to be approached.
• Provide support to agents and representatives in the market for business development activities.

Key Account Management :

• Order Processing and Management
• Follow up with customer for purchase orders
• Coordination with Customer
• Establish and maintain productive business relationships by providing efficient & effective services
• Ensure smooth customer service by providing :
• Weekly order status updates
• Providing packing lists and other documents as required
• Following all agreed SOP’s
• Identify client needs and provide appropriate products and solutions
• Sharing new product developments and innovations
• Providing post production retained samples (if required)
• Resolve problems and customer complaints in a timely and satisfactory manner
• Ensure payments receivables in the stipulated time frame

Last updated : 2024-05-16