Job Posting for Wholesale Customer Service Representative I at Sullivan Tire & Auto Service
Description
Function:
Support sales effort by providing customer service and order fulfillment to our internal and wholesale customers. Works closely with management to increase profitability through improved efficiency and productivity. Adheres to internal controls, policies and procedures.
Major Responsibilities:
Provide customer service and support to our internal and wholesale customers via telephone
Provide customers with current product information, quotations and inventory to fulfill orders
Process accurately and efficiently orders for internal and wholesale customers for the purchase of tires, parts and service
Performs data entry and administrative tasks accurately and in a timely manner
Coordinates deliveries with shipping departments
Assumes additional responsibilities as requested
Requirements
Education/Experience:
Minimum of a high school diploma with two years of customer service experience
Tire and automotive service industry experience preferred
Skills/Knowledge:
Excellent phone skills with the ability to offer highest quality of customer service
Customer Service attitude
Working knowledge of Microsoft Office (Excel/Word) and Inventory Management Database
Strong verbal communication skills
Conflict resolution skills
Multi-tasks
Detailed-oriented
Proven ability to work independently as well as part of a team
Salary.com Estimation for Wholesale Customer Service Representative I in Warwick, RI
$41,139 to $54,985
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