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Technical Support Specialist

Sumeru Global Technologies Private Limited
Colonial Heights, VA Contractor
POSTED ON 4/12/2024

Job Details:

Title: Technical Support Analyst 2

Location: Colonial Heights, VA

Duration: 3 Months

Required Skills:

  • Extensive skill in the use of Microsoft Desktop products including but not limited to Windows, Outlook, SharePoint, MS Office Suite, and MS Teams.
  • Skill in troubleshooting tools and managing and administering desktops and wireless devices
  • Strong Customer Service skills that include a “customer first” attitude.
  • Ability to communicate effectively verbally and in writing with individuals and groups.
  • Provides troubleshooting, problem management, and escalation of issues to resolve and communicate resolution to customer concerns on time
  • Knowledge of computer/mobile device applications and how they operate in an enterprise environment. Experience with creating training documentation.
  • Ability to lift equipment to 25 pounds

Job Type: Contract

Pay: $21.00 - $26.00 per hour

Schedule:

  • 8 hour shift

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Colonial Heights, VA (Preferred)

Ability to Relocate:

  • Colonial Heights, VA: Relocate before starting work (Preferred)

Work Location: In person

Hourly Wage Estimation for Technical Support Specialist in Colonial Heights, VA
$35.77 to $47.46
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