What are the responsibilities and job description for the Supv, Support Services - Transport position at Summa Health System?
Supervisor, Support Services- Transport
Full-time / 2nd shift / 40 hours
Akron City Campus
Summa Health System is recognized as one of the regions top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.
Summary:
Supervises Support Services staff (Express Transport, Service Response Center and Laundry staff) on Summa Akron City. Assigns, checks, monitors, and evaluates work and performance of staff. Assists in the interpretation of data (timeliness of transport, laundry statistics, and productivity percentages). Disciplines and participates in the development and implementation of corrective action plans when necessary.
Formal Education Required:
-High School Graduate and two (2) years college level course work in business or closely related field of study.
-Additional years of related supervisory operations experience may be substituted for the two (2) years of education requirement.
Experience and Training Required:
-Two (2) years experience in a Supervisor role.
Other Skills, Competencies and Qualifications:
-Excellent communication, leadership, organization, and interpersonal skills.
-Proficient with computer skills, Microsoft Office programs, and the ability to develop use of Transport Software effectively.
-Population Specific Competency: Ability to effectively interact with patients/customers with the understanding of their needs for self-respect and dignity