Manager Information Systems Training is responsible for the collaborative implementation, support, and on-going optimization of clinical information systems education, IS strategy and other organizational commitments. As a partner for clinical transformation and in collaboration with Summa Health’s Operational Directors, Nurse Executives and other business, clinical and physician leaders, the Manager of Information Systems Training manages staff performance in training initiatives with an emphasis on information technology and services to support nursing and interdisciplinary care partners in the areas of practice, clinical applications, clinical/administrative decision-making, research and quality improvement initiatives, education, and resource management. He/she combines knowledge of patient care, informatics concepts, and change management to effectively represent the information and knowledge needs and requirements of healthcare professionals and patients and to promote safe, effective, and efficient use of information technology. Scope may include acute care, ambulatory care, and post-acute care settings in designated areas of service. The incumbent performs all duties in a manner that promotes a multidisciplinary team concept and reflects the Summa Health System mission, vision, values, and philosophy.
Minimum Qualifications:
Formal Education Required:
- Bachelors Degree in Education, Nursing, Informatics, BA, Health Care Administration, Public Administration or related healthcare field.
Experience and Training Required:
- Five (5) years of progressively responsible experience in clinical practice and clinical informatics/information systems training with demonstrated leadership responsibility.
- One (1) or more Epic Certifications, Instructional Designer or equivalent.
- Certification in Informatics.
Other Skills, Competencies and Qualifications:
- Demonstrated ability to manage and successfully execute strategic plans for highly complex issues.
- Strong program and project management skills; ability to define and lead process improvement projects in a cross-functional setting.
- Able to communicate with all levels and manage shifting priorities and accountable for deliverables.
- Skill in written communication to compose materials for end-users.
- Advanced knowledge of best practice training techniques and state-of-the-art training tools and platforms.
- Knowledge and skill in work processing, spreadsheet, database, presentation, e-mail and scheduling applications, and ability to acquire additional skills as necessary.
- Maintains confidentiality of patient, employee and financial records.
- Ability to present course materials in classroom and one-on one environment using adult learning techniques to effectively convey information in an appropriate manner to users with a variety of skill levels from novice to power users.
- Ability to work well within team environment by accepting and offering honest and constructive feedback; by supporting team goals and encouraging other team members; and by collaborating with departmental team members to consolidate work, solve problems, create new methods and/or reduce costs
- Population Specific Competency: Ability to effectively interact with patients/customers with the understanding of their needs for self-respect and dignity
Level of Physical Demands:
- Light: Exerts up to 20 pounds of force occasionally and/or up to ten pounds of force frequently, and/or a negligible amount of force continuously.
Summa Health System is recognized as one of the region’s top employers by a number of third party organizations, including NorthCoast 99. Exceptional candidates gravitate to Summa because of its culture, passion for delivering excellent service to our patients and families commitment to our philosophy of servant leadership, collegial working relationships at every level of the organization and competitive pay and benefits.