Job Posting for Service Supervisor at Summers Plumbing Heating & Cooling -...
WHY WORK FOR SUMMERS?
This is an outstanding opportunity for a career move to one of the most dynamic companies in the Midwest! Searching for highly qualified HVAC Technicians or Plumbers with experience in residential service and sales that can Supervise field technicians.
All full-time employees are offered an outstanding compensation package with paid holidays, vacations, health and dental insurance, short- and long-term disability, 401K with company match, AND we are EMPLOYEE OWNED (Employee Stock Ownership Plan)!
Job Responsibilities:
Supervises and directs the HVAC Technicians and Plumbers to effectively perform the functions of repair, replacement, installation and other duties as required for customer satisfaction
Reviews HVAC & Plumbing Technicians work to ensure quality meets Summers standards and safety requirements; makes recommendations to improve quality and productivity
Conducts group and one-on-one training with technicians on lead generation, customer service and company practices and procedures; participates and/or conducts regularly schedules departmental safety/informational meetings
Ensures that all company/department policies are being follows by all HVAC and Plumbing staff
Train employees on technical skills, company processes and procedures, and safety rules and practices
Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
Represent Summers professionally, honestly, and ethically in all business matters and activities
Demonstrates leadership to field technicians in the areas of customer focus and customer service
Performs similar/other duties as needed or assigned
Qualifications/Requirements:
Must be able to lift and maneuver equipment up to 75 lbs.
Must be able to crawl, climb, kneel, squat, bend and reach overhead
Must be able to climb and work on ladders
Must be able to use hand and power tools
Demonstrate ability to train others in technical skills and effective customer service
Effective and efficient time-management and organizational skills
Valid driver's license and acceptable driving records
Available to work flexible hours and on-call shifts as needed
Sales experience
HVAC and/or Plumbing experience
Salary.com Estimation for Service Supervisor in Crawfordsville, IN
$58,462 to $89,220
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