What are the responsibilities and job description for the Accounts Receivable Specialist position at Summit Fire & Security?
JOB SUMMARY:
The purpose of the Accounts Receivables Specialist position is to ensure customers’ payments are collected in a timely manner for contracts, inspections, and service work for branch locations, as assigned.
ESSENTIAL JOB DUTIES:
Perform collection efforts on specific branch locations, as assigned.
Document communication and efforts within the ERP/CRM and internal business systems.
Achieve set benchmarks or productivity goals, as assigned, and communicated.
Communicate with customer by phone and email about invoices and services provided.
Collect necessary paperwork to resolve any remittance differences.
Timely documentation of collection efforts.
Prepare for and attend all scheduled collection meetings.
Work with billing staff to resolve identified billing concerns.
Cash application back up for multiple deposits received.
As time permits, provide project support for departmental success.
Other duties as assigned.
QUALIFICATIONS
The qualifications listed below are representative of the elements required to perform the job successfully, however in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.
Education, Training, Certifications:
Associate’s and/or bachelor’s degree in Business, Finance or similar; preferred.
Experience, Knowledge, Skill Requirements:
2 years relevant work experience in the construction industry or accounts receivables
2 years collections experience
2 years customer service experience
2 years of professional computer skills
2 years ERP/CRM systems; preferred
Communication Skills:
Must have the ability to effectively read, write and communicate in English with employees and customers.
Strong interpersonal, written, and oral communication skills.
Ability to express empathy.
Systems and Software Skills:
Ability to operate a computer, use Microsoft Office required.
Other Qualifications:
Valid driver’s license with acceptable driving record required.
Must be able to comply with SFPH’s Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.
PHYSICAL & WORK ENVIROMENT REQUIREMENTS
Reasonable accommodations may be made to enable individuals with disabilities to perform Essential Job Duties.
Physical Requirements:
While performing the duties of this job, the employee is required to sit for long periods. Employee will occasionally be required to bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, drive, twist, and reach above and below shoulders. Employee will frequently be required to drive and walk for periods.
Work Environment:
Employee will consistently be required to work indoors in an office setting, work alone and with others. Employees will occasionally be required to work outside, and be exposed to hot/cold temperatures, dust, fumes, chemicals, electrical hazards and noise. Employee must occasionally wear all appropriate personal protective equipment, as required by company safety policies while visiting locations.
Benefits
Summit Companies offers extensive training opportunities, career advancement, competitive pay, bonus opportunities, along with an industry leading and affordable benefits package for eligible employees. Our benefits package includes:
- Paid Vacation and Holidays
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Plan with Company Match
- Flexible Spending Accounts
- Long-Term Disability – Employer Paid
- Short-Term Disability – Employer Paid
- Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
- Life Insurance for Team Members and Dependents
- Employee Assistance Program
- Employee Referral Program
Our Core Values
PIPE
- We are PASSIONATE about life safety
- We have INTEGRITY (Do the right thing)
- We work in PARTNERSHIP with our customers and community
- We constantly strive for OPERATIONAL EXCELLENCE (Do things right)
Summit Companies participates in E-Verify & in alignment with our commitment to safety, we promote a drug-free workplace. Summit Fire & Security is an equal-opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.
