Office Administrator/Customer Service

FOLEY, AL: OFFICE ADMINISTRATOR/CUSTOMER SERVICE

Summit Nutrients is a dynamic fertilizer technology company that blends and ships liquid fertilizer products across the continental United States. We are an enthusiastic, team-oriented company focused on providing the best products and services to our customers. We encourage creativity and out-of-the-box thinking for problem-solving and job efficiency.

OFFICE ADMINISTRATOR/CUSTOMER SERVICE JOB RESPONSIBILITIES:

· Support company operations by maintaining office operations and supervising staff.

· Maintain office services by organizing office operations and procedures, answering phones, controlling correspondence, designing filing systems, reviewing, supply requisitions, and assigning and monitoring order scheduling.

· Implement office and facility policies assigned by the Director or the Director of Compliance/HR Manager

· Complete operational requirements by scheduling and assigning employees and following up on work results.

· Keep management informed by reviewing and analyzing special reports, summarizing information, and identifying opportunities for improvement.

· Respond to any issues and follow-up by coordinating with the appropriate supervisor or director.

· Tracking budget expenses

· Respond to customer inquiries related to products and deliveries.

· Supervise the order pad and prioritize deliveries for the daily schedule.

· Maintain and update state sample logs, delivery tickets and other important documentation.

· Use computer program to input orders and manage inventory.

· Monitor order and delivery systems.

· Maintaining Visitor Logs

· May run other errands as deemed appropriate by director.

· Assist in maintaining administrative records.

· Support safety in the workplace

· Run Safety Training as prepared by others

· Work with plant team in a collaborative and communicative manner.

· Makes sure customers and drivers have access to safety data sheets (SDS) and other necessary information for shipping and receiving.

· Make sure incident reporting is done in a timely manner and all incidents are memorialized via correct and timely reporting.

· Work with independent contractors as needed.

· Work with IT to problem solve any technical issues.

· Assist and Director in any manner deemed appropriate by the director.

This is an hourly position working from 7:00 am – 4:00 pm CST, with the expectation of additional afternoon hours depending on seasonality and order volume. The employee will be stationed at the manufacturing facility located in Foley, AL. Summit Nutrients offers a competitive benefits package including health insurance, vision & dental insurance, 401K, paid time off, and vacation. Team members also enjoy a bonus program.

QUALIFICATIONS & SKILLS:

· Strong Organizational Skills

· Office Administration

· Management/Supervision

· Strong Communication Skills

· Computer Skills

· Report Preparation

· Supply management

· Inventory control

· High Level of Attention to Detail

EDUCATION & EXPERIENCE:

· High school diploma, GED, or equivalent

· Two to three years management experience in an office setting

· Specific industry experience preferred

· Proficient with Microsoft Office and Adobe software and phone systems

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Foley, AL 36535: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Preferred)

Work Location: One location

Salary : $29,600 - $37,500