Mortgage loan processor

Loan Processor / Loan Officer Assistant

We are looking for an energetic and thorough person to join one of the top 100 mortgage teams in the nation!

The Loan Officer Processor / Assistant will support the Loan Officer through loan applications as they evaluate, authorize, and recommend the approval of real estate loans.

The LOA is the loan investigator, striving to validate every aspect of the borrower’s ability to obtain the loan, as well as fully identifying and documenting their loan packet.

ESSENTIAL FUNCTIONS

• Assist the Loan Officer(s) in developing and maintaining relationships with borrowers, builders, agents, and other referral sources.
• Ensures that all necessary disclosures (state, federal, and company-specific) are provided to clients as required.
• Fully execute the set-up tasks on the Timeline Tracker, including but not limited to transcript orders, VOE’s, UDN, and Flood and Fraud report(s).

Request title, evidence of insurance, USPS verification, and condo certs, if applicable.

• Order and track the appraisal; notify the team of its’ receipt and details.
• Request all necessary documents from the borrower to effectively outline the borrower’s financial ability to obtain the loan;

continually monitor the Debt-to-Income ratio.

• Receive, Sort, review, and validate all borrower documents. Add clear notes for underwriting to review.
• Ensure all documents in our loan software, match the loan application, and are updated according to the document title.
• Manage proper milestones to ensure the loan meets the close of escrow. (COE)
• Manage the process with clients of CD Call Out , which discusses the closing process, first payment, and other items to help our clients be successful.
• Support(s) borrowers; guiding them through the mortgage loan process with regular communication on updates and next steps needed to close the loan according to underwriting guidelines.
• This role will also include some phone coverage / front desk when needed
• Responsible for personally contributing to a high level of communication(s) with the borrowers, the Loan Officer, and all Sun American employees involved in the loan process.
• Other responsibilities as assigned. Helpful if you have a mortgage license but not required.

PREFERRED QUALIFICATIONS

• Minimum of a High School Diploma or General Education Degree
• Computer, typing and keyboard skills
• May be required to become a licensed NMLS member

ABOUT SUN AMERICAN MORTGAGE

• Sun American has been in business for 40 years lending in Utah, Arizona, California, Colorado, New Mexico, and Nevada. We have many team members that have been with us 10,15, 20 and even 30 years!
• Our goal is to give our borrowers the absolute best experience and to have our team members love making dreams come true "one home at a time".
• Our Core values are built on a high level of care and communication with each other. We seek to understand, learn, train, and never blame.

With us, you are stepping into a culture that values you.

Job Type : Full-time

Pay : $20.00 - $24.00 benefits a per hour plus per file bonus after 90 days

Benefits :

• Dental Insurance
• Health insurance
• Paid time off

Schedule :

• 8-hour shift
• Monday to Friday

Work setting :

Office in St George, Utah

Experience :

• Customer service : 3 years (Preferred)
• Loan Officer Processor or Asst. : 2 years (Preferred)

Last updated : 2024-08-01

Salary : $20 - $24