OVERVIEW
The Systems Manager is responsible for overseeing and managing the companys enterprise-level systems strategy. Their primary role is to ensure that their assigned systems are operating efficiently, securely and effectively to support the manufactured housing, recreational vehicle, accounting/financial, and miscellaneous ancillary business objectives.
JOB DUTIES
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Develops and implements strategic system roadmap and initiatives to align with Suns goals and objectives
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Partners with business leaders across Sun to inform and gain buy-in on the system vision, strategy, features, budgets, and priorities
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Stays informed of and has an understanding of high-level business processes performed at Sun across the various systems within the enterprise technology architecture
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Oversees installations, configurations, and implementations on assigned systems
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Monitors and ensures assigned systems' availability, performance, and security, promptly resolving any issues or business disruptions that may arise
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Conducts regular system assessments and participate in security audits to identify vulnerabilities, risks, and areas for improvement and work to implement appropriate measures to mitigate them
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Develops and maintains system documentation, including operating and support procedures, configurations, and technical specifications
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Leads required upgrades and enhancements to the assigned system
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Collaborates with external vendor partners and cross-functional internal team members to gather requirements, analyze needs, design, and implement appropriate system solutions
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Oversees any acquisition, disposition, and conversion tasks related to assigned systems
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Manages relationships with external vendor partners and technology teams for assigned systems
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Maintains accurate system records, establishes contacts and effective support procedures, contract details, and manages key system dates
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Stays abreast of emerging tech trends and best practices, recommend system enhancements, and drive the adoption strategy
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Other tasks as assigned
REQUIREMENTS
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Bachelor's Degree in information technology or related field (Required)
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5 years experience in product ownership, system administration, or system support role
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3 years experience in enterprise systems management, including the design, implementation, and main
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Demonstrated ability to manage multiple competing priorities
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Excellent written and verbal communication skills
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Ability to think creatively to solve customer requests using configuration
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Strong negotiation, presentation, and reporting skills
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Highly organized with strong attention to detail
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Advanced proficiency in Microsoft Office Suite and Microsoft Visio
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Demonstrated ability to take initiative and embrace change
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Knowledge of configuration and support best practices and methodologies
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Solid understanding of IT security principles and practices, including access controls, data protection, and compliance requirements
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Strong communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders
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Excellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions
BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
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Comprehensive Medical and Prescription coverage with 4 plan options so you can choose the plan that best meets the needs of you and your family
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Comprehensive Dental and Vision Plans
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On-Site Fitness Center with Free Personal Training & Group Fitness Classes
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Voluntary Health and Dependent Care Reimbursement Accounts
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Life, Accidental Death & Dismemberment Insurance and Dependent Life
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Short and Long-Term Disability Coverage
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401(k) Plan with Sun matching contribution
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Employee Assistance Program
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Identity Theft Insurance
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Legal Assistance Plan
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Pet Insurance
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Tuition Reimbursement program providing financial support to team members who further their formal education
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Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
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Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
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Up to six weeks of paid parental leave for the birth of a child, adoption, or placement of a child
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Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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