What are the responsibilities and job description for the Key Account Manager - Dental position at Sunbit?
The Role
We are looking for a world-class Key Account Manager to join Sunbit’s fast growing Dental vertical. This is an opportunity for a motivated, customer-centric, and data-driven individual to work with our dental partners who have implemented Sunbit’s technology in their practices. The primary responsibilities will be to drive ongoing expansion within DSOs (Dental Service Organizations), maintain the relationship with our key accounts and help grow Sunbit usage into the #1 patient financing solution for dental practices across the US.
The Company
Sunbit is on a mission to reduce the stress from daily purchases. As a Buy Now Pay Later (BNPL) technology company, we're trailblazing new technology that helps shoppers realize the full potential of their buying power, provides merchants with tools to sell easier, and helps lenders open the door to fair financing for people from all walks of life. We completed a Series D round in 2021, which valued the company at $1.1 billion in valuation, but by creating value focused on values, we'll ensure that we can bring Sunbit for everyone, everywhere.
Role Responsibilities
- Manage key accounts to meet growth targets.
- Create and build relationships with DSOs and partners.
- Analyze Sunbit’s performance/revenue data.
- Set monthly goals for Sunbit activity and revenue with management and associates.
- Build and deliver quarterly business reviews to management teams.
- Collaborate with the assigned Partner Success Manager and Training Manager to grow account performance.
- Manage and track all account activity in the CRM system.
- Provide critical feedback (partner needs, market perceptions, industry trends, etc.) to Sunbit management and internal teams.
- Other duties as assigned.
Experience Requirements
- 7 years experience as a Field Sales/ Account Management preferably working with mid/big-size retailers.
- Track record of coaching teams and building processes from the ground up on technology products.
- Conduct business and financial analysis to evaluate performance, determine and prioritize opportunities, and drive successful execution.
- Excellent verbal and written communication skills.
- Mastery of Microsoft tools (Powerpoint, Excel, Word) and project management skills.
- Intelligent, go-getter, ambitious and self-motivated who wouldn’t hesitate to roll up their sleeves to achieve overall company success.
- Organized. Great time management skills with ability to self-manage.
- 30% travel nationwide.
Core Competencies for Success in Role – fit for Sunbit in role
- Serve others before self
- Service oriented mindset
- Own the impact
- Maintain and build our relationships with our top 20% accounts
- Connect genuinely
- Effectively connect with merchants and be a proud Sunbit ambassador
- Act fast
- Respond to merchants, clients, and internal team members in a timely manner
- Include always
- Work closely with team and actively welcome peers within the organization
- Innovate for good
- Help our current and prospective merchants utilize Sunbit’s innovative technology to help patients and customers alike
