Ordering Clerk

Suncoast Drivers
Cedar Rapids, IA Full Time
POSTED ON 11/1/2022 CLOSED ON 1/20/2023

What are the responsibilities and job description for the Ordering Clerk position at Suncoast Drivers?

    Zentech Consulting is looking for an Ordering Clerk to receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.

    • Verify customer and order information for correctness, checking it against previously obtained information as necessary.

    • Receive and respond to customer complaints.

    • Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.

    • Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.

    • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.

    Requirements:

    • Previous Service Now Software Experience required
    Shift: Monday - Friday 8:00am - 5:00 PM

    Position is in Office

Salary : $19 - $0

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