Account Manager - Solar Products

A Mission-Driven Company

Sunlight Financial provides point-of-sale financing to enhance the lives of our customers, grow our partners' businesses, and improve our communities. We partner with contractors nationwide to offer loans for residential solar systems and home improvement upgrades.  Our best in class technology and deep credit expertise simplify and streamline consumer finance, ensuring a fast and frictionless process for both contractors and homeowners. 

Sunlight has funded more than $2 billion in loans and is growing fast. Did you know Sunlight Financial ranked #2 in the 50 Fastest Growing Companies in Charlotte?  https://www.bizjournals.com/charlotte/news/2019/12/06/success-in-solar-niche-leads-sunlight-financial-to.html

 At Sunlight Financial our relationships with our installer partners are central to our success. As an Inside Account Manager, you will lay the foundation for partnerships between Sunlight and new installers that are using our products and services for the first time. Through training, proactive collaboration, and materials development for the phone and internet, the successful candidate will educate our partners on how to work with our platforms, assist them in completing transactions and troubleshoot to ensure they have a good experience with Sunlight Financial.

An Empowering and Entrepreneurial Culture

Sunlight Financial empowers its teammates to make a positive impact at our company and in our world.  In our entrepreneurial company, flexibility and initiative are key to our teammates’ success in supporting our partners. Our salaries are competitive, and our benefits are generous. The culture is collaborative, and our teams are interconnected with a desire to work hard, have fun, and succeed. For more information, visit www.sunlightfinancial.com.

Top Reasons to Join Sunlight: 

• Comprehensive Training
• Competitive Salary
• Benefits – 20 days of paid time off, paid volunteer hours, healthcare, dental, vision, generous parental leave program, 401K, casual work environment and much more!
• Supportive, Collaborative and Inclusive Culture
• Internal Mobility/Promotions – We focus on helping our teammates develop professionally

The ideal candidate is a customer-focused person with a desire to continue to grow our business. They will develop relationships and will be able to explain technical concepts over the phone and through the web in a concise manner, while independently solving problems with creativity and representing Sunlight Financial with professionalism and efficiency. The Inside Account Manager will be expected to work with a wide variety of partners on a variety of issues so efficiency, organization and process creation will be essential to success in this role.

Role and Responsibilities:

• Work with new installer partners to ensure their adoption and utilization of Sunlight Financial products
• Develop a comprehensive knowledge of Sunlight Financials’ portfolio of products
• Ensure proper onboarding for new installer partners on Sunlight’s products and platforms using the telephone and other web-based tools
• Monitor installer deal pipelines and take proactive action to correct issues and ensure uptake
• Collaborate with Business Development Leaders to deliver the value proposition to installer partners
• Coordinate the delivery of training and educational materials that enable partner success
• Partner with installers to help them grow their business using Sunlight Financial’s products and tools

Qualifications and Education Requirements:

• 3+ years of strong sales experience and/or account management
• Proven track record of meeting or exceeding performance goals
• Customer focused with the ability to identify the value proposition and problem solve creatively in order to increase customer value
• Engaging, confident and energetic with the ability to create rapport and inspire action over the phone
• Thrive in situations that require initiative, thinking on your feet and adaptation
• Mastery of Microsoft Office and comfort with web-based applications.
• Experience with Salesforce preferred
• Background in consumer finance and/or residential solar is a plus
• A self-starter able to prioritize and work independently
• Demonstrated commitment to mission-driven work
• Bachelor’s degree or associate degree preferred

An Equal Opportunity Employer

Sunlight provides equal employment opportunities (EEO) to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Sunlight complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sunlight expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Sunlight’s employees to perform their job duties may result in discipline up to and including discharge.