Clerical Receptionist - PT/PM shift

WILL COUNTY, ILLINOIS JOB DESCRIPTION

CLASS TITLE: CLERICAL RECEPTIONIST – CLASS: UNION

REPORTS TO: ADMINISTRATOR

JOB SUMMARY:

Operates and answers phone calls on the facility switchboard system. Greets and directs visitors, residents, staff, vendors, volunteers and assure resident safety.

ESSENTIAL JOB FUNCTIONS:

· Operates and answers phone calls on the facility switchboard system

· Monitors visitor entrance and exit from the facility including signing the visitor log book

· Greets guests and answers questions with appropriate referral to staff member and/or resident

· Performs routine clerical functions such as filing, copying, sorting etc.

· Collects, sorts, and distributes mail for both staff and residents

· Operate overhead paging system only when necessary

· Receive inquires and release information in accordance with established policies/procedure

· Give directions and information to visitors, guests, residents, sales representatives, etc.

· Monitor meal tickets for visitors and staff per policy/procedure

· Perform other related duties as assigned or required

MATERIAL AND EQUIPMENT USED:

· Handles equipment and supplies in a safe manner.

· Reports any unsafe conditions to the appropriate supervisory staff

· Reports any injuries incurred by residents to the unit nurse immediately.

· Follows established policies and procedures, including appropriate dress, etc.

· Responds to fire, accident and disasters as instructed.

· Utilize telephone, copier, computer, safety equipment, and other office equipment as needed.

EDUCATION AND PREVIOUS RELATED EXPERIENCE:

A minimum of a high school degree or equivalency is required.

KNOWLEDGE, SKILLS AND ABILITIES:

· Must be able to read, write, speak and understand the English language.

· Must possess the ability to make independent decisions when circumstances warrant such action.

· Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.

· Must be able to work harmoniously with other facility staff.

· Must possess patience, tact, cheerful disposition and enthusiasm.

· Must possess cash handling ability

· Must be proficient in Microsoft Office (i.e. Excel, Word, etc.)

Ability to:

· (With or without the aid of mechanical devices)

· Must be able to speak and write the English language in an understandable manner.

· Must be able to move intermittently throughout the day.

· Must be able to cope with the mental and emotional stress of the position.

· Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so the requirements of the positions can be met.

· Must function independently and have flexibility, personal integrity and the ability to work effectively with residents, personnel, volunteers and support services.

· Must be in good general health and demonstrate emotional stability.

· Must be able to relate and work with ill, disabled, elderly, emotionally upset and hostile people within the facility.

· Must be able to lift, push, pull a minimum of 50 pounds.

· Must be able to assist in the evacuation of residents.

Job Type: Part-time

Pay: From $15.72 per hour

Expected hours: 16 – 24 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Ability to Commute:

• Joliet, IL 60433 (Required)

Work Location: In person

Salary : $1 - $16