What are the responsibilities and job description for the Security Agent position at Sunnyside*?
COMPANY OVERVIEW
Recently named one of Entrepreneur magazine’s Top 100 Cannabis Leaders, Cresco Labs is one of the largest vertically-integrated multi-state cannabis operators in the United States. Cresco is built to become the most important company in the cannabis industry by combining the most strategic geographic footprint with one of the leading distribution platforms in North America. Employing a consumer-packaged goods (“CPG”) approach to cannabis, Cresco’s house of brands is designed to meet the needs of all consumer segments and includes some of the most recognized and trusted national brands including Cresco, Remedi and Mindy’s, a line of edibles created by James Beard Award-winning chef Mindy Segal. Sunnyside*, Cresco’s national dispensary brand is a wellness-focused retailer designed to build trust, education and convenience for both existing and new cannabis consumers. Recognizing that the cannabis industry is poised to become one of the leading job creators in the country, Cresco has launched the industry’s first national comprehensive Social Equity and Educational Development (SEED) initiative designed to ensure that all members of society have the skills, knowledge and opportunity to work in and own businesses in the cannabis industry.
MISSION STATEMENT
At Cresco, we aim to lead the nation’s cannabis industry with a focus on regulatory compliance, product consistency, and customer satisfaction. Our operations bring legitimacy to the cannabis industry by acting with the highest level of integrity, strictly adhering to regulations, and promoting the clinical efficacy of cannabis. As Cresco grows, we will operate with the same level of professionalism and precision in each new market we move in to.
JOB SUMMARY
The Security Agent will ensure the safety and security of our dispensary while maintaining a welcoming atmosphere for our patients. A successful Security Agent has the ability to provide excellent customer service, create a positive customer experience, provide necessary assistance to customers and employees in a timely manner, and identify and handle irregular actively.
WHO YOU ARE
- You are observant and detail orientated! Your see details others could overlook.
- You enjoy people! You are the first member of the team to welcome our customers, providing an exceptional experience is vital to achieving customer loyalty.
- You hold yourself to a high level of integrity. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing.
CORE JOB DUTIES
- Greet customers, ensuring a best-in-class experience
- Operate under security protocols and procedures to ensure regulatory compliance with local, state, and federal agencies
- Submit reporting and security observations accurately and timely
- Maintain a secure premises by patrolling the property; monitoring surveillance equipment; inspecting the building, equipment and access points; permitting entry
- Ensures the safety and security of the building by checking in customers into the Company’s portal, maintaining an understanding of who is on the premises
- Confirms with customers if they have placed an online order in advance or if they need an in-store consultation so patients can be directed to the appropriate
- Prevent losses and damage by reporting irregularities; informing violators of Cresco Labs’ policies’ restraining trespassers
- Provide routine checkups to ensure operation equipment is operating within compliance
- Work with Dispensary Manager to ensure patients feel comfortable, safe, and welcome
REQUIRED EXPERIENCE, EDUCATION AND SKILLS
- 1-3 years previous experiences in security
- Solid knowledge of state and local statutes and ordinances on security protocols
- Ability to multitask, prioritize, and manage time efficiently
- Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
- Up-to-date on latest local and state regulation and guideline changes
- Strong interpersonal communication skills
- Extremely detail orientated
- Exceptional organizational skills
- Willing and able to work in a fast paced environment
COMPENSATION
In accordance with any local and state compensation laws, the estimated starting hourly rate is $20.09/hr. Final offer details and future compensation may be determined by multiple factors, including the Collective Bargaining Agreement in place with the Local Union. For questions about this please discuss with your recruiter during the interview process.
ADDITIONAL REQUIREMENTS
- Must be 21 years of age or older to apply
- Must comply with all legal or company regulations for working in the industry
Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Salary : $20 - $0
